10 ответов в этой теме

[Killgore]

hello

the setup of doctor Web security space x64 it passed well (none message of error)

with the impossible restart of reached has Internet and possibility of not launched the firewall


I hold has precise that the manager of license authorizes me very installed except server email

i have contacted support email but no response ?

my spec

windows 7 pro x64

4GO

Cordially

Прикрепленные файлы:

•  drweb_setup.log   1014,39К   48 Скачано раз

[Borka]

1. Does your key includes firewall? See
[Key]
Applications=DrWeb386,DrWebWCL,DrWebGUI,SpIDerMe,SpIDerXP,SpIDerMailHome,Update,
Scheduler,AntiSpam,TheBatPlugin,SpIDerGate,DrWebWinMobile,Firewall

2. As I understood firewall doesn't start after reboot. So, what will say
"Start" -> "Run" -> CMD [press Enter]
sc query DrWebFWSvc [press Enter]
sc query DrWebAF [press Enter]
sc query DrWebPF [press Enter]
?

[Killgore]

1. Does your key includes firewall? See
[Key]
Applications=DrWeb386,DrWebWCL,DrWebGUI,SpIDerMe,SpIDerXP,SpIDerMailHome,Update,
Scheduler,AntiSpam,TheBatPlugin,SpIDerGate,DrWebWinMobile,Firewall

2. As I understood firewall doesn't start after reboot. So, what will say
"Start" -> "Run" -> CMD [press Enter]
sc query DrWebFWSvc [press Enter]
sc query DrWebAF [press Enter]
sc query DrWebPF [press Enter]
?

hello

this is the result :

Прикрепленные файлы:

•  Sans_titre1.png   680,11К   42 Скачано раз

[Borka]

Is frwl_notify.exe running too?

[Killgore]

yes

[Borka]

Why are you sure firewall is not started? How does you access to Internet?

[Killgore]

hello

then when the firewall is installed I look in the manager of the processes and it seems to me that it is there

if not indeed when the firewall is installed I am not spoken Internet for you I uninstall firewall

[Killgore]

helllo




sorry for my bad english

Прикрепленные файлы:

•  Sans_titre3.png   1,15Мб   33 Скачано раз

[Killgore]

hello




look attache doc :




thanks

Прикрепленные файлы:

•  Sans_titre4.png   1,15Мб   29 Скачано раз

[Borka]

Starange... Ask Support for assistance.

[drumut]

Hello,

This problem can source from Microsoft Installer. Could you please follow this post ? And please post your feedbacks here.