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Error Submitting Malware Sample Via E-mail To Dr. Web


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5 ответов в этой теме

#1 malcontent70

malcontent70

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Отправлено 27 Август 2009 - 00:47

I just tried e-mailing a malware sample to Dr. Web and received an error message.

---------------------------


This is the mail system at host rt.drweb.com

.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

<vms@rt.drweb.com>: host 127.0.0.1[127.0.0.1] said: 554 5.7.0 0032AE0B error in
drweb-maild module (in reply to end of DATA command)

Final-Recipient: rfc822; vms@rt.drweb.com
Action: failed
Status: 5.7.0
Remote-MTA: dns; 127.0.0.1
Diagnostic-Code: smtp; 554 5.7.0 0032AE0B error in drweb-maild module

#2 Borka

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Отправлено 27 Август 2009 - 00:53

I just tried e-mailing a malware sample to Dr. Web and received an error message.

Use "Send virus" link (http://vms.drweb.com/sendvirus) above instead.
С уважением,
Борис А. Чертенко aka Borka.

#3 malcontent70

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Отправлено 27 Август 2009 - 00:58

I just tried e-mailing a malware sample to Dr. Web and received an error message.

Use "Send virus" link (http://vms.drweb.com/sendvirus) above instead.


Yes, this is what I have done. I just sent 2 malware samples using "Send virus" link. Is the e-mail problem going to be fixed soon?

#4 Borka

Borka

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Отправлено 27 Август 2009 - 01:02

I just tried e-mailing a malware sample to Dr. Web and received an error message.

Use "Send virus" link (http://vms.drweb.com/sendvirus) above instead.

Yes, this is what I have done. I just sent 2 malware samples using "Send virus" link.

Post ticket numbers here.

Is the e-mail problem going to be fixed soon?

I don't know. ;) Think so. But it was recommended to use link instead of mailing directly to Virlab.
С уважением,
Борис А. Чертенко aka Borka.

#5 yawetage

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Отправлено 29 Август 2009 - 03:58

I too have been unable to use this feature for the past two months. I was trying to submit what I believe to be false positives, but have been unable to do so.

#6 Eugeny Gladkih

Eugeny Gladkih

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Отправлено 29 Август 2009 - 11:49

I too have been unable to use this feature for the past two months. I was trying to submit what I believe to be false positives, but have been unable to do so.


it's far better to use this page