Добрый день. Столкнулся с такой проблемой. Перевожу станции с одного сервера на другой. С 1 из десяти станций возникает проблема критичного обновления продуктов уже на новом сервере. Станции на старом сервере имеют старый агент (на новом он 13 версии).
Сообщения на сервере приходят такие:
Критическая ошибка обновления станции Закрыть 25-08-2022 10:41:22Критическая ошибка обновления станции Критическая ошибка обновления продукта "Dr.Web Agent for Windows" на станции "name" (SID: отсутствует, описание: ...) по адресу tcp://49.0.0.134:51574 (MAC-адрес: xxx). Дата возникновения ошибки: 2022-08-25 в 10:41:04.274.
Приходят они без остановки, с периодичностью пару минут
В состоянии такое:
25-08-2022 10:46:04 c082bd4a-d21d-b211-ab17-d812d167e927 name tcp://49.0.0.134:51738 Низкая Сервер Dr.Web Продукт Вирусные базы Dr.Web устарел 25-08-2022 10:46:04 c082bd4a-d21d-b211-ab17-d812d167e927 name tcp://49.0.0.134:51738 Высокая Сервер Dr.Web Продукт Агент Dr.Web для Windows устарел 25-08-2022 10:46:04 c082bd4a-d21d-b211-ab17-d812d167e927 name tcp://49.0.0.134:51738 Максимальная Сервер Dr.Web Ошибка при обновлении Вирусные базы Dr.Web 25-08-2022 10:46:04 c082bd4a-d21d-b211-ab17-d812d167e927 name tcp://49.0.0.134:51738 Максимальная Сервер Dr.Web Ошибка при обновлении Агент Dr.Web для Windows
Логи такие:
2022-Aug-25 10:30:58.627584 [3032] [INF] [QWatcher] Quarantine sync finished 2022-Aug-25 10:31:15.594755 [4752] [INF] [DbStorage] exec select: "SELECT rowid, * FROM events WHERE is_sent=0 ORDER BY time" 2022-Aug-25 10:31:17.174771 [4756] [INF] [EsUpdLoader] START UPLOADING GROUPS: vdb; 2022-Aug-25 10:31:17.174771 [4752] [INF] [reconnector] 20220825.103117.17 wrn [01928 1290] noname Unable to update product "20-drwagent" because of revision "20220405114745" not found in product "20-drwagent" 2022-Aug-25 10:31:17.184771 [4772] [INF] [EsUpdLoader] Will be loaded 2 file(s) ( 16444 byte(s) ) for product 10-drwbases 2022-Aug-25 10:31:17.184771 [4772] [INF] [EsUpdLoader] Sending ARQ_UPDATE to server ... 2022-Aug-25 10:31:17.234772 [4752] [WRN] [EsUpdLoader] Error: revision "20220405114745" not found in product "20-drwagent" 2022-Aug-25 10:31:17.234772 [4772] [ERR] [Updater] Es update-loader error: revision "20220405114745" not found in product "20-drwagent". Stop current update task 2022-Aug-25 10:31:17.234772 [4772] [INF] [EsUpdLoader] Stop was called 2022-Aug-25 10:31:17.244772 [4756] [ERR] [Updater] Es update-loader error: download interrupted by call stop. Stop current update task 2022-Aug-25 10:31:17.244772 [4756] [INF] [EsUpdLoader] Stop was called 2022-Aug-25 10:31:17.244772 [4752] [ERR] [EsUpdLoader]Unable remove temp repo directory. Error: boost::filesystem::remove: 5 C405BAO =09B8 C:070==K9 D09;: "C:\ProgramData\Doctor Web\Updater\TempES\" 2022-Aug-25 10:31:17.244772 [4772] [INF] [reconnector] 20220825.103117.24 ERR [01928 12a4] noname Unable to process data block because of 2022-Aug-25 10:31:17.244772 [4772] [INF] [reconnector] 20220825.103117.24 ERR [01928 12a4] noname stop called 2022-Aug-25 10:31:17.244772 [4772] [INF] [reconnector] 20220825.103117.24 ERR [01928 12a4] noname [Layer/A2SSession] tcp://192.168.91.102:2193: Will disconnect due to violation stop called 2022-Aug-25 10:31:17.244772 [4772] [INF] [reconnector] 20220825.103117.24 tr0 [01928 12a4] noname [Layer/A2SSession] Smart disconnect: process STOP command 2022-Aug-25 10:31:17.244772 [4772] [ERR] [Reconnector] SERVER VIOLATION: stop called 2022-Aug-25 10:31:17.244772 [4752] [INF] [reconnector] 20220825.103117.24 ERR [01928 1290] noname [Layer/A2SSession] tcp://192.168.91.102:2193: Will disconnect due to violation unable to find \r after command body 2022-Aug-25 10:31:17.244772 [4752] [INF] [reconnector] 20220825.103117.24 tr0 [01928 1290] noname [Layer/A2SSession] Smart disconnect: process STOP command 2022-Aug-25 10:31:17.244772 [4752] [ERR] [Reconnector] SERVER VIOLATION: unable to find \r after command body 2022-Aug-25 10:31:17.244772 [4772] [INF] [reconnector] 20220825.103117.24 ERR [01928 12a4] noname [Layer/A2SSession] tcp://192.168.91.102:2193: Will disconnect due to violation unable to find \r after command body 2022-Aug-25 10:31:17.244772 [4772] [INF] [reconnector] 20220825.103117.24 tr0 [01928 12a4] noname [Layer/A2SSession] Smart disconnect: process STOP command 2022-Aug-25 10:31:17.244772 [4772] [ERR] [Reconnector] SERVER VIOLATION: unable to find \r after command body 2022-Aug-25 10:31:17.244772 [4752] [INF] [reconnector] 20220825.103117.24 ERR [01928 1290] noname [Layer/A2SSession] tcp://192.168.91.102:2193: Will disconnect due to violation unable to find \r after command body 2022-Aug-25 10:31:17.244772 [4752] [INF] [reconnector] 20220825.103117.24 tr0 [01928 1290] noname [Layer/A2SSession] Smart disconnect: process STOP command 2022-Aug-25 10:31:17.244772 [4752] [ERR] [Reconnector] SERVER VIOLATION: unable to find \r after command body 2022-Aug-25 10:31:17.244772 [4756] [INF] [reconnector] 20220825.103117.24 ERR [01928 1294] noname [Layer/A2SSession] tcp://192.168.91.102:2193: Will disconnect due to violation unable to find \r after command body 2022-Aug-25 10:31:17.244772 [4756] [INF] [reconnector] 20220825.103117.24 tr0 [01928 1294] noname [Layer/A2SSession] Smart disconnect: process STOP command 2022-Aug-25 10:31:17.244772 [4756] [ERR] [Reconnector] SERVER VIOLATION: unable to find \r after command body 2022-Aug-25 10:31:17.244772 [4772] [INF] [reconnector] 20220825.103117.24 tr0 [01928 12a4] noname [Layer/Transport] tcp://192.168.91.102:2193: connection rejected 2022-Aug-25 10:31:17.244772 [4752] [INF] [reconnector] 20220825.103117.24 ERR [01928 1290] noname [Layer/A2SSession] tcp://192.168.91.102:2193(dead): Will disconnect due to violation unable to find \r after command body 2022-Aug-25 10:31:17.244772 [4752] [INF] [reconnector] 20220825.103117.24 tr0 [01928 1290] noname [Layer/A2SSession] Smart disconnect: process STOP command 2022-Aug-25 10:31:17.244772 [4752] [ERR] [Reconnector] SERVER VIOLATION: unable to find \r after command body 2022-Aug-25 10:31:17.244772 [4752] [INF] [reconnector] 20220825.103117.24 inf [01928 1290] noname [Layer/A2SSession] "tcp://192.168.91.102:2193(dead)" disconnected 2022-Aug-25 10:31:17.244772 [4752] [WRN] [EsUpdLoader] Error: download failed 2022-Aug-25 10:31:17.244772 [4772] [ERR] [Updater] Es update-loader error: download failed. Stop current update task 2022-Aug-25 10:31:17.244772 [4752] [INF] [reconnector] ES disconnected, delay_reconnect = 0, need_reconnect = 0 2022-Aug-25 10:31:17.244772 [4752] [INF] [reconnector] retry ... 120 seconds 2022-Aug-25 10:31:17.244772 [4752] [INF] [EsUpdLoader] Connect to ES server OFF! 2022-Aug-25 10:31:25.234855 [4756] [INF] [2296] [arkdll]
Если надо пришлю больше логов.
Есть какое то решение, помимо сносить все и ставить с нуля вручную?
Сообщение было изменено Merc: 25 Август 2022 - 10:56
