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Full Scan Not Getting Completed.

Full Scan

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#1 suvadeep24

suvadeep24

    Newbie

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  • 1 Сообщений:

Отправлено 20 Октябрь 2020 - 22:20

Hello. I am using the free version of Dr.Web. When I am doing a full scan and the app is active on the screen the scan gets completed. But if I press the home button and let it run in background then it stops after sometime and does not complete the scan.

 

Battery Optimization is disabled.

I have tried locking the app in recent menu but no luck.

 

Any help will be highly appreciated.

 

Thanks.



#2 Whispersmith

Whispersmith

    Guru

  • Dr.Web Staff
  • 3 143 Сообщений:

Отправлено 22 Октябрь 2020 - 15:39

suvadeep24, hello! 
Please tell me what is your Android OS version and your phone model?




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