I´m new to the forum, I've got an issue with a website I need. I've got Windows 7 and I am using Google Chrome. When I try to log into my website account from this computer, the screen always goes blue with a USB PORT BUG CODE notice (not exact transcription sorry). When I check the report, I get this log:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: fe
BCP1: 00000002
BCP2: 855C2978
BCP3: 85697650
BCP4: 9A548AE8
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
I used TrendMicro Hijacthis, and I got the following log. Can someone help? Thank you!
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 13:20:39, on 23/01/2011Platform: Windows 7 (WinNT 6.00.3504)MSIE: Internet Explorer v8.00 (8.00.7600.16700)Boot mode: NormalRunning processes:C:\Windows\system32\taskhost.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\IDT\WDM\sttray.exeC:\Windows\System32\igfxtray.exeC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Program Files\Dell\QuickSet\quickset.exeC:\Program Files\STMicroelectronics\Accelerometer\FF_Protection.exeC:\Windows\system32\igfxsrvc.exeC:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exeC:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell2.exeC:\Program Files\DigitalPersona\Bin\DpAgent.exeC:\Program Files\Seagate\SeagateManager\FreeAgent Status\stxmenumgr.exeC:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exeC:\Program Files\HP\HP Software Update\hpwuSchd2.exeC:\Program Files\Common Files\Java\Java Update\jusched.exeC:\Program Files\Windows Sidebar\sidebar.exeC:\Program Files\Skype\Phone\Skype.exeC:\Users\Inaki L\AppData\Roaming\Google\Google Talk\googletalk.exeC:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exeC:\Program Files\HP\Digital Imaging\bin\hpqtra08.exec:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exeC:\Program Files\Skype\Plugin Manager\skypePM.exeC:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exeC:\Program Files\HP\Digital Imaging\bin\hpqbam08.exeC:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exeC:\Users\Inaki L\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Inaki L\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Inaki L\AppData\Local\Google\Chrome\Application\chrome.exeC:\Windows\system32\NOTEPAD.EXEC:\Users\Inaki L\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Inaki L\AppData\Local\Google\Chrome\Application\chrome.exeC:\Program Files\Windows Media Player\wmplayer.exeC:\Windows\system32\NOTEPAD.EXEC:\Users\Inaki L\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Inaki L\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Inaki L\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Inaki L\Downloads\HijackThis.exeC:\Windows\system32\notepad.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [url="http://g.uk.msn.com/USSMB/2"]http://g.uk.msn.com/USSMB/2[/url]R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [url="http://go.microsoft.com/fwlink/?LinkId=54896"]http://go.microsoft.com/fwlink/?LinkId=54896[/url]R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [url="http://g.uk.msn.com/USSMB/2"]http://g.uk.msn.com/USSMB/2[/url]R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [url="http://go.microsoft.com/fwlink/?LinkId=69157"]http://go.microsoft.com/fwlink/?LinkId=69157[/url]R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [url="http://go.microsoft.com/fwlink/?LinkId=54896"]http://go.microsoft.com/fwlink/?LinkId=54896[/url]R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [url="http://go.microsoft.com/fwlink/?LinkId=54896"]http://go.microsoft.com/fwlink/?LinkId=54896[/url]R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [url="http://go.microsoft.com/fwlink/?LinkId=69157"]http://go.microsoft.com/fwlink/?LinkId=69157[/url]R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dllO2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dllO2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dllO2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dllO2 - BHO: DigitalPersona Fingerprint Software Extension - {395610AE-C624-4f58-B89E-23733EA00F9A} - C:\Program Files\DigitalPersona\Bin\DpOtsPluginIe8.dllO2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dllO2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllO2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dllO2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dllO2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dllO2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dllO3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dllO4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exeO4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exeO4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exeO4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exeO4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exeO4 - HKLM\..\Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exeO4 - HKLM\..\Run: [FreeFallProtection] C:\Program Files\STMicroelectronics\Accelerometer\FF_Protection.exeO4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2O4 - HKLM\..\Run: [DpAgent] C:\Program Files\DigitalPersona\Bin\dpagent.exeO4 - HKLM\..\Run: [DBRMTray] C:\Dell\DBRM\Reminder\DbrmTrayIcon.exeO4 - HKLM\..\Run: [MaxMenuMgr] "C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe"O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exeO4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRunO4 - HKCU\..\Run: [Google Update] "C:\Users\Inaki L\AppData\Local\Google\Update\GoogleUpdate.exe" /cO4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimizedO4 - HKCU\..\Run: [googletalk] C:\Users\Inaki L\AppData\Roaming\Google\Google Talk\googletalk.exe /autostartO4 - Startup: OpenOffice.org 3.2.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exeO4 - Global Startup: Bluetooth.lnk = ?O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exeO8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000O8 - Extra context menu item: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htmO8 - Extra context menu item: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htmO9 - Extra button: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dllO9 - Extra 'Tools' menuitem: @C:\Program Files\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dllO9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dllO9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dllO9 - Extra button: Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLLO9 - Extra button: @c:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htmO9 - Extra 'Tools' menuitem: @c:\Program Files\WIDCOMM\Bluetooth Software\btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htmO9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dllO10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dllO10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dllO18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dllO18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLLO18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dllO23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_41f81f5ce017c35c\aestsrv.exeO23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - c:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exeO23 - Service: @C:\Program Files\DigitalPersona\Bin\DpHostW.exe,-128 (DpHost) - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DpHostW.exeO23 - Service: Seagate Service (FreeAgentGoNext Service) - Seagate Technology LLC - C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exeO23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exeO23 - Service: FF Install Filter Service (InstallFilterService) - Unknown owner - C:\Program Files\STMicroelectronics\Accelerometer\InstallFilterService.exeO23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exeO23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exeO23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_41f81f5ce017c35c\STacSV.exeO23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exeO23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exeO23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exeO23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exeO23 - Service: Validity VCS Fingerprint Service (vcsFPService) - Validity Sensors, Inc. - C:\Windows\system32\vcsFPService.exe--End of file - 11554 bytes
Сообщение было изменено SergM: 27 Январь 2011 - 02:44