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my phone is locked


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#1 NELSON

NELSON

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Posted 06 August 2013 - 21:19

my phone is locked, by Dr Web, but I dont remember the code and forgot the password of my email, that i used to install this app



#2 SergM

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Posted 06 August 2013 - 21:44

http://forum.drweb.com/index.php?showtopic=314489#entry681993

 

http://forum.drweb.com/index.php?showtopic=314489#entry681987



#3 Whispersmith

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Posted 13 August 2013 - 14:58

NELSON, to provide the unlock code we need to get confirmation that you are the owner of the device. To do so, please attach to the theme a photo of device box with clearly visible IMEI. If you hasn't the box, please attach a photo of the check of the device with your phone (it should see IMEI - it is usually situated under the battery). If you have the special literal code on the locked screen of phone , please attach a photo of the your phone screen.

 

 




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