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Mailfence servers blocked in Russia
by · Published
March 16, 2020
· Update
April 2, 2020
Mailfence servers are gradually blocked by Russian email services. Consequently, the sending of emails to Russian services is limited and their effective transmission is no longer guaranteed.
A few weeks ago, we received an official request to submit a solicitation to start collaboration with the Roskomnadzor (the Federal Agency for Supervision of Communications, Information Technology and Mass Communications) from the Russian government. . But fulfilling their request would require us to provide information about our users, in violation of our terms of use and Belgian federal laws. We therefore did not respond to this request.
As a result, Mailfence's SMTP servers will be gradually blocked by services based in Russia. Receipt of emails is now uncertain and could even be discreetly interrupted (without the non-receipt report being returned). At the time of publishing this post, here are some of the services that have become unreachable in Russia:
belbriz.ru
emx.mail.ru
mail-s30.1gb.ru
mail.khlopin.ru
mail.mospolytech.ru
mail.navigatorgrp.ru
mail.pscstroy.ru
mail.uvz.ru
mail.yazaputina.ru
mail2.mil.ru
mailrelay.gazprom.ru
mailsrv-2.appl.sci-nnov.ru
md1.1obraz.ru
moskowpartners.ru
mx01.nicmail.ru
mx1.aoosk.ru
mx1.gazprombank.ru
mx2.gazprombank.ru
mx3.sibur.ru
mx5 .sibur.ru
mxs.mail.ru
rosebook.ru
shopper2019.ru
…
We are monitoring the situation closely and will keep you informed of any important developments.
What does that mean ?
Sending emails from your Mailfence account to services based in Russia will not work in most cases. However, all of our services remain accessible in Russia.
What can you do ?
If you cannot send an email from your Mailfence account to a recipient who uses a Russian-based email service, we suggest you do the following:
- Address a report to the corresponding email service provider for your recipient's email address. In most cases, this will be the domain part of your recipient's email address, for example foo @ example.com . You can simply submit your report by sending an email to their support team.
- Address a complaint to MTS , Megafon , Rostelecom and other major Russian Internet service providers.
The information above will help you get your feedback to the right place. If enough people complain, Russian service providers and ISPs participating in the block may need to reconsider their approach.
If you are faced with any other kind of censorship, please help us pay special attention to it by sharing your experience with @OpenObservatory. To do this :
- Install OONI Probe: https://ooni.org/install
- Open this Link
- Click on Run Results (see: https://explorer.ooni.org/search?domain=mailfence.com)
Mailfence servers blocked in Russia: this is not a first
This blockage orchestrated by the Russian government is not the first. Last year, the latter had already blocked our SMTP servers . This had been done as a result of bomb threats launched by the user of a Mailfence account. We reacted immediately, and took appropriate action against the account of the perpetrator, by permanently deactivating it. The blockade of 2019 had finally been lifted.
As we indicate in our terms of use, we do not allow any illegal use of our solutions. Mailfence is a Belgian company subject to Belgian law. Making bomb threats is a crime under Belgian law, and we have a zero tolerance policy for criminal acts committed using Mailfence. We always cooperate with the police authorities for all criminal cases , including those which take place outside Belgium, provided they are submitted to us through the Belgian judicial authorities. See our transparency report for more information on when we work with law enforcement agencies.
We do not believe that blocking Mailfence's SMTP servers is an appropriate, measured or effective measure. The real impact of such action is that law-abiding Russian residents are affected as it affects the use of their Mailfence account. This does little to prevent cybercriminals from using other email services and technologies to bypass the block.
The suites to wait
With this blog post, we are asking Russian service providers and ISPs who are participating in the blocking as well as the Russian government to reconsider their approach and unblock Mailfence's SMTP servers.
Mailfence is a secure and private e-mail service , which was designed and fights for user privacy, freedom of expression and technological development . We operate in full compliance with Belgian law and do everything in our power to bring the perpetrators to justice."
B
Сообщение было изменено Bellerophon: 16 Декабрь 2020 - 18:27
