ОС: Windows 7 Professional x64.
Стоял Dr. Web 6 Pro (купленная лицензия).
Его удалил, решил попробовать Dr. Web Anti-virus for Windows 7. Установил, но сразу обратил внимание, что с активным интернет-соединением не произошло обновление баз во время установки. Устанавливал полный комплект (с брандмауэром). Ну, ладно, думаю. Перезагрузился. По умолчанию в дистрибутив были вшиты базы за 10.10.2011.
Нажал на Spider Agent в трее, выбрал пункт Обновление. Открылось окно "Обновление Dr. Web, требуется обновление". Там есть кнопка "Обновить". Жму ее. Старое окно сменяется на окно "Загрузка" и тут же сменяется снова на "Обновление Dr. Web, требуется обновление".
Прочитал тему. Конкретно такой проблемы еще не описывали. Проверил логи по пути
C:\\ProgramData\Doctor Web\Logs. Вот часть лога dwupdater: 2011-Oct-17 11:52:00.279657 [INFO] [main] Unable to open \\?\\DrWebWfpStream. Error code: 2
2011-Oct-17 11:52:00.280657 [INFO] [main] Unable to open \\.\Global\SpiderG3. Error code: 2
2011-Oct-17 11:52:00.280657 [INFO] ========================================================================
2011-Oct-17 11:52:00.280657 [INFO] [Main] Updater version: 7.0.0.10032 Platform: x64/win/nt/seven
2011-Oct-17 11:52:00.280657 [INFO] [Cmdline] Command line is <C:\ProgramData\Doctor Web\Updater\repo\70\updater\7\x64\win\nt\common\drwupsrv.exe -c install -l --param=lang=ru --verbosity=debug >
2011-Oct-17 11:52:00.280657 [DEBUG] [Main] Successfully has parsed command line and initialized loggers
2011-Oct-17 11:52:00.280657 [ERROR] [is_self_protected] Dwprot is not installed.
2011-Oct-17 11:52:00.281658 [DEBUG] [Config] C:/ProgramData/Doctor Web/Updater/etc/drwupsrv.xml parsed, begin to extract data
2011-Oct-17 11:52:00.281658 [DEBUG] [Xml] Result for string(/settings/version/@name) is 70
2011-Oct-17 11:52:00.281658 [DEBUG] [Xml] Result for count(/settings/component) is 16
2011-Oct-17 11:52:00.281658 [DEBUG] [Xml] Result for string(/settings/component[1]/@name) is scanner-gui-console
2011-Oct-17 11:52:00.281658 [DEBUG] [Xml] Result for string(/settings/component[1]/@path) is C:\Program Files (x86)\DrWeb
2011-Oct-17 11:52:00.281658 [DEBUG] [Xml] Result for number(/settings/component[1]/@rev) is 7
2011-Oct-17 11:52:00.281658 [DEBUG] [Xml] Result for string(/settings/component[1]/@state) is ok
2011-Oct-17 11:52:00.281658 [DEBUG] [Xml] Result for number(/settings/component[1]/@priority) is 0
2011-Oct-17 11:52:00.281658 [DEBUG] [Xml] Result for string(/settings/component[1]/@timestamp) is 20111010112847
2011-Oct-17 11:52:02.010756 [DEBUG] [Lzma] Decompress file C:\ProgramData\Doctor Web\Updater\repo\70\av-engine\7\common\drw50009.vdb.lzma to C:\Windows\Temp\drweb\tmp\drw50009.vdb
2011-Oct-17 11:52:02.010756 [DEBUG] [Lzma] Decompress file C:\ProgramData\Doctor Web\Updater\repo\70\av-engine\7\common\drw50009.vdb.lzma to memory
2011-Oct-17 11:52:02.073760 [INFO] [Script] Move C:\Windows\Temp\drweb\tmp\drw50009.vdb to C:\ProgramData\Doctor Web\Bases\drw50009.vdb
2011-Oct-17 11:52:02.073760 [INFO] [dwupd_inst_file] Fixing acl for C:\ProgramData\Doctor Web\Bases\drw50009.vdb
2011-Oct-17 11:52:02.074760 [DEBUG] [fix_file_access] SetFileSecurity: 1 Error code: 0
2011-Oct-17 11:52:02.074760 [DEBUG] [Lzma] Decompress file C:\ProgramData\Doctor Web\Updater\repo\70\av-engine\7\common\drw50010.vdb.lzma to C:\Windows\Temp\drweb\tmp\drw50010.vdb
2011-Oct-17 11:52:02.074760 [DEBUG] [Lzma] Decompress file C:\ProgramData\Doctor Web\Updater\repo\70\av-engine\7\common\drw50010.vdb.lzma to memory
2011-Oct-17 11:52:02.152765 [INFO] [Script] Move C:\Windows\Temp\drweb\tmp\drw50010.vdb to C:\ProgramData\Doctor Web\Bases\drw50010.vdb
2011-Oct-17 11:52:02.153765 [INFO] [dwupd_inst_file] Fixing acl for C:\ProgramData\Doctor Web\Bases\drw50010.vdb
2011-Oct-17 11:52:02.153765 [DEBUG] [fix_file_access] SetFileSecurity: 1 Error code: 0
2011-Oct-17 11:52:02.153765 [DEBUG] [Lzma] Decompress file C:\ProgramData\Doctor Web\Updater\repo\70\av-engine\7\common\drw50011.vdb.lzma to C:\Windows\Temp\drweb\tmp\drw50011.vdb
2011-Oct-17 11:52:02.153765 [DEBUG] [Lzma] Decompress file C:\ProgramData\Doctor Web\Updater\repo\70\av-engine\7\common\drw50011.vdb.lzma to memory
2011-Oct-17 11:52:02.218768 [INFO] [Script] Move C:\Windows\Temp\drweb\tmp\drw50011.vdb to C:\ProgramData\Doctor Web\Bases\drw50011.vdb
2011-Oct-17 11:52:02.218768 [INFO] [dwupd_inst_file] Fixing acl for C:\ProgramData\Doctor Web\Bases\drw50011.vdb
2011-Oct-17 11:52:02.218768 [DEBUG] [fix_file_access] SetFileSecurity: 1 Error code: 0
2011-Oct-17 11:52:02.218768 [DEBUG] [Lzma] Decompress file C:\ProgramData\Doctor Web\Updater\repo\70\av-engine\7\common\drw50012.vdb.lzma to C:\Windows\Temp\drweb\tmp\drw50012.vdb
2011-Oct-17 11:52:02.218768 [DEBUG] [Lzma] Decompress file C:\ProgramData\Doctor Web\Updater\repo\70\av-engine\7\common\drw50012.vdb.lzma to memory
2011-Oct-17 11:52:02.292773 [INFO] [Script] Move C:\Windows\Temp\drweb\tmp\drw50012.vdb to C:\ProgramData\Doctor Web\Bases\drw50012.vdb
2011-Oct-17 11:52:02.292773 [INFO] [dwupd_inst_file] Fixing acl for C:\ProgramData\Doctor Web\Bases\drw50012.vdb
2011-Oct-17 11:52:02.292773 [DEBUG] [fix_file_access] SetFileSecurity: 1 Error code: 0
2011-Oct-17 11:52:02.292773 [DEBUG] [Lzma] Decompress file C:\ProgramData\Doctor Web\Updater\repo\70\av-engine\7\common\drw50013.vdb.lzma to C:\Windows\Temp\drweb\tmp\drw50013.vdb
2011-Oct-17 11:52:02.292773 [DEBUG] [Lzma] Decompress file C:\ProgramData\Doctor Web\Updater\repo\70\av-engine\7\common\drw50013.vdb.lzma to memory
2011-Oct-17 11:52:02.347776 [INFO] [Script] Move C:\Windows\Temp\drweb\tmp\drw50013.vdb to C:\ProgramData\Doctor Web\Bases\drw50013.vdb
2011-Oct-17 11:52:02.347776 [INFO] [dwupd_inst_file] Fixing acl for C:\ProgramData\Doctor Web\Bases\drw50013.vdb
2011-Oct-17 11:52:02.347776 [DEBUG] [fix_file_access] SetFileSecurity: 1 Error code: 0
2011-Oct-17 11:52:02.348776 [DEBUG] [Lzma] Decompress file C:\ProgramData\Doctor Web\Updater\repo\70\av-engine\7\common\drw50014.vdb.lzma to C:\Windows\Temp\drweb\tmp\drw50014.vdb
2011-Oct-17 11:52:02.348776 [DEBUG] [Lzma] Decompress file C:\ProgramData\Doctor Web\Updater\repo\70\av-engine\7\common\drw50014.vdb.lzma to memory
2011-Oct-17 11:52:02.399779 [INFO] [Script] Move C:\Windows\Temp\drweb\tmp\drw50014.vdb to C:\ProgramData\Doctor Web\Bases\drw50014.vdb
2011-Oct-17 11:52:02.399779 [INFO] [dwupd_inst_file] Fixing acl for C:\ProgramData\Doctor Web\Bases\drw50014.vdb
2011-Oct-17 11:52:02.400779 [DEBUG] [fix_file_access] SetFileSecurity: 1 Error code: 0
2011-Oct-17 11:52:02.400779 [DEBUG] [Lzma] Decompress file C:\ProgramData\Doctor Web\Updater\repo\70\av-engine\7\common\drw50015.vdb.lzma to C:\Windows\Temp\drweb\tmp\drw50015.vdb
2011-Oct-17 11:52:02.400779 [DEBUG] [Lzma] Decompress file C:\ProgramData\Doctor Web\Updater\repo\70\av-engine\7\common\drw50015.vdb.lzma to memory
2011-Oct-17 11:52:02.452782 [INFO] [Script] Move C:\Windows\Temp\drweb\tmp\drw50015.vdb to C:\ProgramData\Doctor Web\Bases\drw50015.vdb
2011-Oct-17 11:52:02.452782 [INFO] [dwupd_inst_file] Fixing acl for C:\ProgramData\Doctor Web\Bases\drw50015.vdb
2011-Oct-17 11:52:02.452782 [DEBUG] [fix_file_access] SetFileSecurity: 1 Error code: 0
Также заметил, что автоматически антивирус не обновляется, хотя должен каждые 30 мин (процесс drwupsrv.exe висит в памяти). Пункта Планировщик в меню Инструменты нет (есть только Менеджер лицензий, Настройки, Менеджер карантина, Антивирусная сеть, Мастер отчетов).
Как заставить его по-нормальному обновляться?
P.S. Может, чем-то и поможет: при установке этой же 7-й версии БЕЗ Брандмауэра в контекстном меню Spider Agent вообще нет никаких пунктов, кроме Spider Guard и Сканер
).