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Ошибка обновления репозитария Dr.Web Enterprise Suite 10.00.0


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#1 MGD

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Отправлено 06 Декабрь 2018 - 01:50

C 01.12.2018г.  Ошибка обновления репозитария Dr.Web Enterprise Suite 10.00.0

 

Ошибка связи с серверами ВСО (Детали)
Unable to get product list from GUS servers because of Unable to fetch "/update/fstek2016nov/10.00.0/products?m=b2cec967638a20608501ed3e0e160550" from server "esuite.geo.drweb.com" because of failed to perform http client operation because of Couldn't connect to server (error #7)

 

Как исправить?



#2 pig

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Отправлено 06 Декабрь 2018 - 06:50

Интернет на сервере доступен? Пинг на esuite.geo.drweb.com идёт?
Почтовый сервер Eserv тоже работает с Dr.Web

#3 VVS

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Отправлено 06 Декабрь 2018 - 07:35

Выход в инет через прокси?


--
меня вот что возмутило.  что даже не начинают толком диалог сразу дампы...... © alehas777

 


#4 MGD

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Отправлено 07 Декабрь 2018 - 01:21

Интернет на сервере доступен? Пинг на esuite.geo.drweb.com идёт?

Обмен пакетами с esuite.geo.drweb.com [46.46.160.203] с 32 байтами данных:
Ответ от 46.46.160.203: число байт=32 время=125мс TTL=56
Ответ от 46.46.160.203: число байт=32 время=125мс TTL=56
Ответ от 46.46.160.203: число байт=32 время=125мс TTL=56
Ответ от 46.46.160.203: число байт=32 время=125мс TTL=56
Ответ от 46.46.160.203: число байт=32 время=125мс TTL=56
Ответ от 46.46.160.203: число байт=32 время=125мс TTL=56
Ответ от 46.46.160.203: число байт=32 время=125мс TTL=56

 



#5 MGD

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Отправлено 07 Декабрь 2018 - 01:29

А сегодня утром 7.12.2018 "Вирусные базы Dr.Web : Обновление успешно завершено".

Неделю не обновлялось, на форуме подобная проблема уже описывалась и вот опять.



#6 AVI81

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Отправлено 07 Декабрь 2018 - 06:31

У меня тоже самое. проблем с инетом никаких.



#7 Afalin

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Отправлено 07 Декабрь 2018 - 08:45

Обновления при этом приходят или нет?


Семь раз отрежь – один раз проверь

#8 AVI81

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Отправлено 07 Декабрь 2018 - 12:36

Приходят



#9 Eugen Engelhardt

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Отправлено 12 Декабрь 2018 - 19:48

MGD, а если войти в Цент управления > Конфигурация Сервера Dr.Web > Сеть > Вкладка DNS > снять флажок в пункте "Задать время хранения ответов от DNS-сервера" > нажать Сохранить ?


With best regards, Eugen Engelhardt
Doctor Web, Ltd.

#10 Afalin

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Отправлено 12 Декабрь 2018 - 20:51

Eugen Engelhardt, при дефолтном positive ttl в 3 часа это не даст проблем на неделю.


Семь раз отрежь – один раз проверь

#11 Afalin

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Отправлено 12 Декабрь 2018 - 20:55

Ну и если нужен разбор проблем – нужны как всегда логи с проблемами, словесное описание не катит.


Семь раз отрежь – один раз проверь

#12 magicson1234

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Отправлено 28 Декабрь 2018 - 10:07

Версия Сервера Dr.Web

10.01.0

Ошибка связи с серверами ВСО (Детали)

 

Unable to get product list from GUS servers because of unable to get product list from GUS server "esuite.geo.drweb.com" (195.161.158.50) because of http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (217.67.177.164) because of http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (217.67.177.163) because of http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (89.111.188.80) because of http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (89.111.188.126) because of http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (87.242.75.91) because of http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (46.46.160.203) because of http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (81.176.67.173) because of http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (46.46.160.204) because of http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (46.46.160.202) because of http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (217.67.177.162) because of http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (81.176.67.172) because of http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (85.10.234.30) because of http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (213.59.3.178) because of http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; 
как можно решить проблему обновления ?


#13 magicson1234

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Отправлено 28 Декабрь 2018 - 10:24

еще лог файл

20181228.101331.01 ERR [02780 0b08] sch:1    http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (217.67.177.164) because of 
20181228.101331.01 ERR [02780 0b08] sch:1    http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (217.67.177.163) because of 
20181228.101331.01 ERR [02780 0b08] sch:1    http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (89.111.188.80) because of 
20181228.101331.01 ERR [02780 0b08] sch:1    http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (89.111.188.126) because of 
20181228.101331.01 ERR [02780 0b08] sch:1    http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (87.242.75.91) because of 
20181228.101331.01 ERR [02780 0b08] sch:1    http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (46.46.160.203) because of 
20181228.101331.01 ERR [02780 0b08] sch:1    http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (81.176.67.173) because of 
20181228.101331.01 ERR [02780 0b08] sch:1    http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (46.46.160.204) because of 
20181228.101331.01 ERR [02780 0b08] sch:1    http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (46.46.160.202) because of 
20181228.101331.01 ERR [02780 0b08] sch:1    http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (217.67.177.162) because of 
20181228.101331.01 ERR [02780 0b08] sch:1    http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (81.176.67.172) because of 
20181228.101331.01 ERR [02780 0b08] sch:1    http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (85.10.234.30) because of 
20181228.101331.01 ERR [02780 0b08] sch:1    http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (213.59.3.178) because of 
20181228.101331.01 ERR [02780 0b08] sch:1    http status for file "/update/10.01.0/products?m=62a88c10d2f2a3ba8f0408ef4884b3a9" is 452; 

Сообщение было изменено magicson1234: 28 Декабрь 2018 - 10:24


#14 Eugen Engelhardt

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Отправлено 28 Декабрь 2018 - 11:09

magicson1234, с лицензией всё впорядке ?


With best regards, Eugen Engelhardt
Doctor Web, Ltd.

#15 magicson1234

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Отправлено 28 Декабрь 2018 - 11:27

да, подкинули новую лицензию



#16 Afalin

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Отправлено 28 Декабрь 2018 - 11:29

Старую лицензию удалили? 10 версия к этому небезразлична.


Семь раз отрежь – один раз проверь

#17 magicson1234

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Отправлено 28 Декабрь 2018 - 11:43

спасибо, заработала



#18 onegru

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Отправлено 04 Январь 2019 - 11:03

Добрый день ,  сталкиваюсь такойже проблемой.
При попытке обновить репозиторий получаю ошибку : GUS server communication error (Details)
  

В логах примерно подобное :
GUS server communication error (Details)

Unable to get product list from GUS servers because of unable to get product list from GUS server "esuite.geo.drweb.com" (81.176.67.173) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (195.161.158.50) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (46.46.160.203) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (46.46.160.202) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (217.67.177.164) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (81.176.67.172) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (89.111.188.80) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (213.59.3.178) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (46.46.160.204) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (217.67.177.162) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (85.10.234.30) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (217.67.177.163) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (89.111.188.126) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.geo.drweb.com" (87.242.75.91) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.msk.drweb.com" (217.67.177.163) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.msk.drweb.com" (81.176.67.173) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.msk.drweb.com" (81.176.67.172) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.msk.drweb.com" (213.59.3.178) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.msk.drweb.com" (89.111.188.80) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.msk.drweb.com" (46.46.160.204) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.msk.drweb.com" (217.67.177.164) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.msk.drweb.com" (85.10.234.30) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.msk.drweb.com" (46.46.160.203) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.msk.drweb.com" (217.67.177.162) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.msk.drweb.com" (195.161.158.50) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.msk.drweb.com" (87.242.75.91) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.msk.drweb.com" (46.46.160.202) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.msk.drweb.com" (89.111.188.126) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.us.drweb.com" (81.176.67.172) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.us.drweb.com" (89.111.188.80) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.us.drweb.com" (217.67.177.163) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.us.drweb.com" (217.67.177.162) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.us.drweb.com" (81.176.67.173) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.us.drweb.com" (46.46.160.204) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.us.drweb.com" (87.242.75.91) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.us.drweb.com" (89.111.188.126) because of http status for file "/update/10.01.0/products?m=5e1beef4c461d7119f54b009c3c0e1df" is 452; unable to get product list from GUS server "esuite.us.drweb.com" (217.67.177.164) because of http status for file "/update/10.01.0/products?



Всё что выше было предложенно и высказанно , было испробованно и проверенно. Не помогает


#19 pig

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Отправлено 04 Январь 2019 - 12:49

452 - проблемы с лицензией. Если у вас ключ всего один, спрашивайте техподдержку, что с ним стряслось.
Почтовый сервер Eserv тоже работает с Dr.Web


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