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samsung galaxy S2 locked by Dr. Web anti virus


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#1 vivksin

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Posté 16 avril 2012 - 18:23

Hi ,

i have a samsung galaxy S2 I1900 phone. i had installed your Dr. Web beta version on my mobile. And now your antivirus has locked my phone after i had switched off and on it again. i have forgotten my password which it is asking me to enter and also another option it is saying is to send a message #UNLOCK# from the phone of buddy number. which i did. but still it is unlocked. i dont know what to do now. i have also raised a ticket for this but your support team has asked me put my query here as they can not help me in case of beta version. Kindly help me as my phone is locked and i am not able to use it.

Thanks & Regards
vivek singh

+91 - 7639522121
vivekkumar.singh11@gmail.com

#2 SergM

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Posté 16 avril 2012 - 18:25

http://forum.drweb.com/index.php?showtopic=308303&view=findpost&p=593839
Translate it in Googl

#3 vivksin

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Posté 16 avril 2012 - 19:14

Fichier joint  IMG_20120416_2123011.JPG   223,13 Ko   2 téléchargement(s)
Fichier joint  IMG_20120416_2124061.JPG   235,42 Ko   1 téléchargement(s)

hi ,
i am still not able to unlock my phone . hence i am attaching photos of IMEI number from the box as well as on the back of phone. kindly help me .

thanks

vivek

#4 vivksin

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Posté 16 avril 2012 - 19:52

Fichier joint  samsung.JPG   53,83 Ko   13 téléchargement(s)


hi kindly find the photo of the file..

#5 SergM

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Posté 16 avril 2012 - 19:56

Ok. Wait when the developers will read this topic

#6 vivksin

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Posté 16 avril 2012 - 20:30

ok , can you please tell me that approximately how much time it will take for developer to see this thread and rectify my problem. Also what should be mode of my phone ( switch on or off) or do i need to do any other things...??

#7 SergM

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Posté 16 avril 2012 - 20:33

Today the working day has ended. Most likely it will happen tomorrow.
Phone mode has no effect

Modifié par SergM, 16 avril 2012 - 20:35.


#8 Pavel Plotnikov

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Posté 17 avril 2012 - 14:10

vivksin, unlock code is sent to the e-mail address that you used to register on the forum. Please be careful and do not forget your passwords.
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