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Problem With Microsoft Outlook


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#1 mikusik1

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Отправлено 28 Сентябрь 2010 - 10:43

Hello

My client is using DrWeb for several years, and after picking up the version 6.0 there is a problem with running Microsoft Outlook, as well as 2003 and Express. What could be the cause of this problem?

#2 sergeyko

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Отправлено 28 Сентябрь 2010 - 11:20

Hello

My client is using DrWeb for several years, and after picking up the version 6.0 there is a problem with running Microsoft Outlook, as well as 2003 and Express. What could be the cause of this problem?

Hi!
What kind of problems exactly?
Sergey Komarov
R&D www.drweb.com

#3 mikusik1

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Отправлено 28 Сентябрь 2010 - 11:37

At the launch of a program or try to send an e-mail program crashes, the client believes that DrWeb is an earlier version because the problem did not exist.

#4 drumut

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Отправлено 28 Сентябрь 2010 - 11:53

Hello,

Please send us dr.web logs for further investigation.
OS : Debian Sid , all i have all i need!

#5 sergeyko

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Отправлено 28 Сентябрь 2010 - 12:08

Hello,

Please send us dr.web logs for further investigation.

Yes, as far as I'm aware, we've never met such a problem on our clients' machines. So drweb logs would be much help.
Sergey Komarov
R&D www.drweb.com


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