Inhalte aufrufen


Profilbild
- - - - -

my phone is locked


  • Please log in to reply
2 Antworten zu diesem Thema

#1 NELSON

NELSON

    Newbie

  • Members
  • 1 Beiträge

Geschrieben: 06 August 2013 - 21:19

my phone is locked, by Dr Web, but I dont remember the code and forgot the password of my email, that i used to install this app



#2 SergM

SergM

    Guru

  • Moderators
  • 9.387 Beiträge

Geschrieben: 06 August 2013 - 21:44

http://forum.drweb.com/index.php?showtopic=314489#entry681993

 

http://forum.drweb.com/index.php?showtopic=314489#entry681987



#3 Whispersmith

Whispersmith

    Guru

  • Dr.Web Staff
  • 3.143 Beiträge

Geschrieben: 13 August 2013 - 14:58

NELSON, to provide the unlock code we need to get confirmation that you are the owner of the device. To do so, please attach to the theme a photo of device box with clearly visible IMEI. If you hasn't the box, please attach a photo of the check of the device with your phone (it should see IMEI - it is usually situated under the battery). If you have the special literal code on the locked screen of phone , please attach a photo of the your phone screen.

 

 




1 Benutzer lesen gerade dieses Thema

0 members, 1 guests, 0 anonymous users