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Can't Connect To Internet On Windows 10

windows 10

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5 ответов в этой теме

#1 LincolnSpencer

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Отправлено 14 Январь 2022 - 00:51

Hello everyone. After installing Dr. Web on my Winows 10 PC, I am not able to connect with internet on my Windows 10 PC. Every other devices are working fine but not the PC. Does anyone have any idea why I am facing this issue? Kindly help me to solve my issue.



#2 Dmitry_rus

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Отправлено 14 Январь 2022 - 09:30

Did you install Dr.Web Firewall component?

How do you check your internet connection? Can you ping some wellknown hosts, like google.com, etc.?

Any proxy? VPN? Direct connection?



#3 LincolnSpencer

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Отправлено 18 Январь 2022 - 22:38

I think it has been installed automatically. Can't get any response while pinging.



#4 Dmitry_rus

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Отправлено 19 Январь 2022 - 10:33

Programs and Features -> Dr. Web -> Change components. Try to leave SpiderGuard, Scanner (if needed) and Updater module only. Uninstall other components, reboot, then try your connection again.



#5 LincolnSpencer

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Отправлено 20 Январь 2022 - 22:24

Thanks for the help, buddy. In fact, I did a Google search for the problem and found this article, which helped me solve the problem. DNS was causing me this problem, I changed it to Google DNS, now my problem is solved. Thanks again.



#6 Dmitry_rus

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Отправлено 21 Январь 2022 - 10:13

Too simple for us... :) DNS/router/cable - it's a first thing to check. We thought you already checked all this.


Сообщение было изменено Dmitry_rus: 21 Январь 2022 - 10:15




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