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Cannot unlock


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#1 ebotrd

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Отправлено 21 Апрель 2012 - 20:40

Hi, my DeviceId is 36964f8d.

I just downloaded DrWeb antivirus yesterday. The password I chose does not work. I tried sending #UNLOCK# from my buddy list but that did not work either. Maybe because I used DrWeb to also block calls and messaging on my HTC EVO?? Can you help? Thank you!

#2 SergM

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Отправлено 21 Апрель 2012 - 21:17

1. Turn off the device.

2. With the numbers marked a friend's number, send a text message number: #resetpassword# (signs of "grid" are mandatory.)

3. Turn on the device. "Antitheft" will be disabled, the password will be reset.


http://forum.drweb.com/index.php?showtopic=308548


if it does not work:
Unlock is possible only after giving the user the following documents proving ownership of the mobile device:
Photo boxes / packaging device readable IMEI.
Check on the acquisition device.

We must make sure that you are the owner of the device

Сообщение было изменено SergM: 22 Апрель 2012 - 00:04


#3 ebotrd

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Отправлено 21 Апрель 2012 - 21:33

So the problem (I think) is that I ALSO installed android app "Call Blocker" to block incoming calls and texts (since I only use my smartphone for web uses and don't want to pay for unwanted calls & texts). I do not have the box or receipt anymore for the phone (it's older), but I have the phone in my hand and it I have it registered with Boost Mobile for service. What can I offer you to prove ownership? Isn't that what "Device ID" is for? Thank you.

#4 ebotrd

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Отправлено 22 Апрель 2012 - 04:29

What can I offer you to prove ownership? Isn't that what "Device ID" is for? Here's what I have::

It's an HTC EVO Shift.
MEID HEX: A100001B91BC2A
MEID DEC: 270113180309538602L
S/N: HT17HL09870 LA001-00 XC

------------EBAY RECEIPT----------------
HTC EVO 4G - 1GB - Black (Sprint) Smartphone (290670993185)
dndtechnologies | 114 | 100.0%
Sale date: 02/14/12
$145.00
+ $2.95
shipping
View seller's other items
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-----------PAYPAL RECEIPT----------------
Transaction Details

Express Checkout Payment Sent (Unique Transaction ID #635397955V253101K)

Original Transaction
Date Type Status Details Amount
Feb 14, 2012 Payment To David Francis Completed ... -$147.95 USD

Related Transaction
Date Type Status Details Amount
Feb 14, 2012 Charge From Credit Card CompletedYour transfer from your credit card to your PayPal account is complete.Your transfer from your credit card to your PayPal account is complete. Details $147.95 USD

Shopping Cart Contents

Qty Item Options Price
1 HTC EVO 4G - 1GB - Black (Sprint) Smartphone
Item # 290670993185 $145.00 USD
Amount $145.00 USD

Item Total:
$145.00 USD
Sales Tax:
Shipping:
$2.95 USD
Seller discount or charges:
$0.00 USD

Total amount:
-$147.95 USD
Fee amount:
$0.00 USD
Net amount:
-$147.95 USD
Date:
Feb 14, 2012
Time:
21:42:23 EST
Status:
Completed

Insurance:
$0.00 USD

Shipping Address:
The DiscCount
XXX
XXX
United States
Confirmed

Payment To:
David Francis (The recipient of this payment is Verified)
Seller's ID:
dndtechnologies
Seller's Email:
Davidfrancis2011@hotmail.com

Funding Type:
Credit Card
Funding Source:
$147.95 USD - American Express Card XXXX-XXXXXX-XXXXX

This credit card transaction will appear on your bill as "PAYPAL *DAVIDFRANCI".

Tracking Number:
03071790000282734726
Carrier:
USPS
Order Status:
Shipped (Feb 18, 2012)

Need help? If you have problems with an eBay transaction or want help settling a dispute with an eBay seller, go to the eBay Resolution Center. PayPal and eBay strongly recommend that you attempt to resolve issues directly with the seller whenever possible.
Description:
Shopping Cart

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Information about FDIC pass-through insurance

#5 SergM

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Отправлено 22 Апрель 2012 - 13:16

Ok. Wait for Monday.

#6 ebotrd

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Отправлено 22 Апрель 2012 - 21:32

OK, I can wait a few days...so I can be hopeful that I will not have to erase all my contacts? Thank you so much!

#7 Pavel Plotnikov

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Отправлено 23 Апрель 2012 - 11:59

ebotrd, unlock code is sent to the e-mail address that you used to register on the forum. Please be careful and do not forget your passwords.
GUI/Android/iOS/WP8/волейбол

#8 Stéphane

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Отправлено 25 Май 2012 - 03:10

Hi....I have the same problem.....I possess the free version for Android. I'm using only one code for all apps in my handy and always the same but it's don't work. I'm sorry but it's really urgent !!!!!
the DeviceId (IMEI) = 359585042218179
It's a Galaxy S2
And the number of my friend list is +351967846596

Thank's very much and it's really urgent, please

Stéphane

#9 SergM

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Отправлено 25 Май 2012 - 05:40

Stéphane, Are you read this the message? http://forum.drweb.com/index.php?showtopic=308548

#10 Whispersmith

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Отправлено 25 Май 2012 - 11:01

Stéphane, to provide the unlock code we need to get confirmation that you are the owner of the device. To do so, please attach to the theme a photo of device box with clearly visible IMEI. If you hasn't the box, please attach a photo of the check of the device with your phone (it should see IMEI - it is usually situated under the battery).

If you remember your password, please, check it. Maybe your phone keyboard adds some spaces or your password begins from the big letter automatically. Password will approach, if you write it the same as in the activation of antitheft.

#11 Stéphane

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Отправлено 25 Май 2012 - 18:15

Hi, Many thank's......i made it with the friend number.....

Thank's for your services and your great products


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