Post numbers of unprocessed tickets in this thread: [drweb.com #XXXXXXX]
Please don't publish here the tickets prescription less than one day.
Сообщение было изменено RomaNNN: 10 Январь 2017 - 16:42
update info
Отправлено 09 Май 2009 - 14:57
Post numbers of unprocessed tickets in this thread: [drweb.com #XXXXXXX]
Please don't publish here the tickets prescription less than one day.
Сообщение было изменено RomaNNN: 10 Январь 2017 - 16:42
update info
Отправлено 30 Декабрь 2009 - 22:15
Отправлено 18 Февраль 2010 - 23:08
Отправлено 17 Март 2010 - 19:08
Отправлено 24 Март 2010 - 09:32
Отправлено 22 Январь 2011 - 03:13
Отправлено 16 Март 2011 - 06:07
Отправлено 11 Январь 2012 - 09:45
Отправлено 04 Июнь 2013 - 11:15
Hello , Dr Web Lab.
Not detected for the moment = Red
Detected = Green + name of malware
+[drweb.com #4121407]
+[drweb.com #4121412]
+[drweb.com #4121414]
+[drweb.com #4121415]
+[drweb.com #4121416]
+[drweb.com #4121418]
+[drweb.com #4121421]
+[drweb.com #4121427]
+[drweb.com #4121428]
+[drweb.com #4121430]
+[drweb.com #4121431]
+[drweb.com #4121435]
+[drweb.com #4121436]
Thank you for help
Malware Hunter
Отправлено 04 Июнь 2013 - 11:30
Отправлено 04 Июнь 2013 - 11:32
Hi SergM,
Thank you.
Cordially
Malware Hunter
Отправлено 26 Июнь 2014 - 18:55
drweb.com #4809455
guys, its ridiculously. you put my site in the "unrecommended" list, however you ignore my requests to explain WHY. what the reason is? i'm really interested ( as admin of this site ) in this problem.
i do hope that such problem is related to russian support and believe that you will be able to help me with that.
best regards
Отправлено 04 Ноябрь 2014 - 04:46
I have had an open ticket since October 24. with no answer. I have additionally opened two more tickets between October 24 and today, November 3.
With all due respect, you pride yourselves in answering within 48 hours and most times within 3 hours, but my experience so far has been horrible.
****-****(October 24, 2014)
Сообщение было изменено VVS: 06 Ноябрь 2014 - 10:15
It is forbidden to publish technical support tickets at a forum.
Отправлено 16 Ноябрь 2014 - 07:00
Well
Отправлено 27 Апрель 2015 - 13:16
Отправлено 28 Июль 2015 - 13:07
Hi!
My unprocesses tickets numbers are:
ID: JV9M-354U 2015-07-27 13:43:18
ID: NPBK-RD5B 2015-07-13 23:36:22
Thanks in advance
Отправлено 30 Декабрь 2015 - 06:37
Hi. C.S.J
I had requested encoder service.
Ticket numer : 7WFG-Q38D
But still no one has answered me.
May i ask you about this ticket has accepted or just pending?
Thanks
Отправлено 30 Декабрь 2015 - 09:53
NoirBoy
1. It's prohibited to post technical support's tickets.
2. If you've got ticket's number - your request is accepted.
3. It takes up to 48 hours (working days) to answer.
Отправлено 31 Декабрь 2015 - 00:05
Thank you Dmitry.
it was 29.12 04:08:06
Still no answer
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