7 ответов в этой теме

[igor david]

hello,
our customer with valid monthly Parallels Plesk Panel 9.2 for
Linux/UNIX licence is having problem with drweb update.pl script, log
from /var/log/messages

Jan 26 02:51:11 avoway4 update.pl[4534]: Dr.Web ® Updater ($Revision: 1.7.2.32.2.5 $) started ...Jan 26 02:51:11 avoway4 update.pl[4534]: Path to bases      : /var/drweb/bases/Jan 26 02:51:11 avoway4 update.pl[4534]: Path to URL list   : /var/drweb/bases/Jan 26 02:51:11 avoway4 update.pl[4534]: Path to blacklists : /var/drweb/dws/Jan 26 02:51:11 avoway4 update.pl[4534]: Path to lzma: /opt/drweb/lzmaJan 26 02:51:11 avoway4 update.pl[4534]: custom URL list isn't definedJan 26 02:51:11 avoway4 update.pl[4534]: try using Dr.Web URL list (/var/drweb/bases/update.drl)Jan 26 02:51:11 avoway4 update.pl[4534]: exec(/opt/drweb/read_signed drl /var/drweb/bases/update.drl) ...Jan 26 02:51:11 avoway4 update.pl[4534]: no custom update serversJan 26 02:51:11 avoway4 update.pl[4534]: main update servers: [url="http://update.drweb.com/unix/500"]http://update.drweb.com/unix/500[/url], [url="http://update.msk.drweb.com/unix/500"]http://update.msk.drweb.com/unix/500[/url], [url="http://update.msk3.drweb.com/unix/500"]http://update.msk3.drweb.com/unix/500[/url], [url="http://update.us.drweb.com/un"]http://update.us.drweb.com/un[/url]ix/500, [url="http://update.msk5.drweb.com/unix/500"]http://update.msk5.drweb.com/unix/500[/url], [url="http://update.msk6.drweb.com/unix/500"]http://update.msk6.drweb.com/unix/500[/url], [url="http://update.msk7.drweb.com/unix/500"]http://update.msk7.drweb.com/unix/500[/url], [url="http://update.fr1.drweb.com/unix/500"]http://update.fr1.drweb.com/unix/500[/url], [url="http://update.us1.drweb.com/unix/500"]http://update.us1.drweb.com/unix/500[/url]Jan 26 02:51:11 avoway4 update.pl[4534]: drldir not found: "/var/drweb/drl", assuming there are no plugins to updateJan 26 02:51:11 avoway4 update.pl[4534]: Attempting to fetch [url="http://update.msk5.drweb.com/unix/500/drweb32.lst"]http://update.msk5.drweb.com/unix/500/drweb32.lst[/url] ...Jan 26 02:51:12 avoway4 update.pl[4534]: request with 345 bytes length was sent to update.msk5.drweb.comJan 26 02:51:12 avoway4 update.pl[4534]: update.msk5.drweb.com return 200 OKJan 26 02:51:12 avoway4 update.pl[4534]: 1723 bytes received from [url="http://update.msk5.drweb.com/unix/500/drweb32.lst"]http://update.msk5.drweb.com/unix/500/drweb32.lst[/url].Jan 26 02:51:12 avoway4 update.pl[4534]: downloading notifications ...Jan 26 02:51:12 avoway4 update.pl[4534]: downloading updated files ...Jan 26 02:51:12 avoway4 update.pl[4534]: downloading new/updated files ...Jan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drw50000.vdb- drw50000.vdb with such CRC32 already exists, downloading has beenskippedJan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/drw50001.vdb- drw50001.vdb with such CRC32 already exists, downloading has beenskippedJan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/dwn50000.vdb- dwn50000.vdb with such CRC32 already exists, downloading has beenskippedJan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/dwn50001.vdb- dwn50001.vdb with such CRC32 already exists, downloading has beenskippedJan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/updates/timestamp -timestamp with such CRC32 already exists, downloading has been skippedJan 26 02:51:12 avoway4 update.pl[4534]: /var/drweb/bases/update.drl -update.drl with such CRC32 already exists, downloading has been skippedJan 26 02:51:12 avoway4 update.pl[4534]: deleting old files ...Jan 26 02:51:12 avoway4 update.pl[4534]: file drw50010.vdb doesn't exist, its deletion has been skippedJan 26 02:51:12 avoway4 update.pl[4534]: file drw50011.vdb doesn't exist, its deletion has been skippedJan 26 02:51:12 avoway4 update.pl[4534]: file drw50012.vdb doesn't exist, its deletion has been skipped....Jan 26 02:51:12 avoway4 update.pl[4534]: file dwr50004.vdb doesn't exist, its deletion has been skippedJan 26 02:51:12 avoway4 update.pl[4534]: moving downloaded files from temporary to working directory ...Jan 26 02:51:12 avoway4 update.pl[4534]: sending notifications ...Jan 26 02:51:12 avoway4 update.pl[4534]: summary => updated: 0, removed: 0 files and 0 messagesJan 26 02:51:12 avoway4 update.pl[4534]: Finish Success:   2010-01-26 02:51:12Jan 26 02:51:12 avoway4 update.pl[4534]: Socket path is /var/drweb/run/updateSockI manually started drweb daemon:/etc/init.d/drwebd startStarting Dr. Web daemon...Dr.Web ® daemon for Linux/Plesk Edition v5.0.0 (Jun  4 2009)Copyright © Igor Daniloff, 1992-2009Doctor Web, Moscow, RussiaSupport service: [url="http://support.drweb.com/"]http://support.drweb.com[/url]To purchase: [url="http://buy.drweb.com/"]http://buy.drweb.com[/url]Shell version: 5.0.0.10060 Engine version: 5.0.1.12222 Loading /var/drweb/bases/drwtoday.vdb - Ok, virus records: 3669Loading /var/drweb/bases/drwdaily.vdb - Ok, virus records: 2010...Loading /var/drweb/bases/dwntoday.vdb - Ok, virus records: 315Loading /var/drweb/bases/dwn50002.vdb - Ok, virus records: 2715...Loading /var/drweb/bases/drwnasty.vdb - Ok, virus records: 28348Total virus records: 975426Key file: /opt/drweb/drweb32.key - Key file was not found! (No such file or directory)A path to a valid license key file was not specified.Daemon is enabled for protecting 0 e-mail`s:Daemon is installed, active interfaces:  /var/drweb/run/.daemon  127.0.0.1:3000also, there is nothing in directory /var/drweb/logCustomer is receiving e-mail saying:"ERROR: Dr.Web ® Updater: cannot read file drweb32.lst.lzma !  "

Do you know maybe how to fix this ?

Is it something related to not-valid drweb licence (it is valid Parallels monthly licence), and what ?



Thanks in advance!

Сообщение было изменено evaxp: 27 Январь 2010 - 11:34
large logs attach to the message!

[simplex9000]

Hi!
Make flowing things:
1) Open file '/etc/drweb/drweb32.ini'
2) Find section '[Updater]'
3) Change parameters in this section:
LogLevel = Debug
LogFileName = /var/drweb/log/updater.log
4) Run updater
5) Pack file '/var/drweb/log/updater.log' and attach here archive

After that we will try to help you.

BTW: It doesn't look like not-valid licence key

[igor david]

Hi!
Make flowing things:
1) Open file '/etc/drweb/drweb32.ini'
2) Find section '[Updater]'
3) Change parameters in this section:
LogLevel = Debug
LogFileName = /var/drweb/log/updater.log
4) Run updater
5) Pack file '/var/drweb/log/updater.log' and attach here archive

After that we will try to help you.

BTW: It doesn't look like not-valid licence key

hello,

I did those changes and run /opt/drweb/update.pl

updater.log is in attachment

10x !

Прикрепленные файлы:

•  updater.log   59,13К   108 Скачано раз

[simplex9000]

hello,

I did those changes and run /opt/drweb/update.pl

updater.log is in attachment

10x !

Your log is clear, I don't see any errors.
Do you have this problem yet?

[igor david]

hello,

I did those changes and run /opt/drweb/update.pl

updater.log is in attachment

10x !

Your log is clear, I don't see any errors.
Do you have this problem yet?

hm, those logs shows successful update?


what does this mean :



Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50002.vdb ) return( /var/drweb/bases/dwr50002.vdb )
Tue Jan 26 06:44:38 2010 {V} [14213] file dwr50002.vdb doesn't exist, its deletion has been skipped
Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50003.vdb ) has been called...
Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50003.vdb ) return( /var/drweb/bases/dwr50003.vdb )
Tue Jan 26 06:44:38 2010 {V} [14213] file dwr50003.vdb doesn't exist, its deletion has been skipped
Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50004.vdb ) has been called...
Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50004.vdb ) return( /var/drweb/bases/dwr50004.vdb )
Tue Jan 26 06:44:38 2010 {V} [14213] file dwr50004.vdb doesn't exist, its deletion has been skipped
Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50005.vdb ) has been called...
Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50005.vdb ) return( /var/drweb/bases/dwr50005.vdb )
Tue Jan 26 06:44:38 2010 {V} [14213] file dwr50005.vdb doesn't exist, its deletion has been skipped
Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50006.vdb ) has been called...
Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50006.vdb ) return( /var/drweb/bases/dwr50006.vdb )
Tue Jan 26 06:44:38 2010 {V} [14213] file dwr50006.vdb doesn't exist, its deletion has been skipped
Tue Jan 26 06:44:38 2010 {V} [14213] moving downloaded files from temporary to working directory ...


thanks!

[simplex9000]

hm, those logs shows successful update?


what does this mean :

Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50002.vdb ) return( /var/drweb/bases/dwr50002.vdb )
Tue Jan 26 06:44:38 2010 {V} [14213] file dwr50002.vdb doesn't exist, its deletion has been skipped
Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50003.vdb ) has been called...
Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50003.vdb ) return( /var/drweb/bases/dwr50003.vdb )
Tue Jan 26 06:44:38 2010 {V} [14213] file dwr50003.vdb doesn't exist, its deletion has been skipped
Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50004.vdb ) has been called...
Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50004.vdb ) return( /var/drweb/bases/dwr50004.vdb )
Tue Jan 26 06:44:38 2010 {V} [14213] file dwr50004.vdb doesn't exist, its deletion has been skipped
Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50005.vdb ) has been called...
Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50005.vdb ) return( /var/drweb/bases/dwr50005.vdb )
Tue Jan 26 06:44:38 2010 {V} [14213] file dwr50005.vdb doesn't exist, its deletion has been skipped
Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50006.vdb ) has been called...
Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50006.vdb ) return( /var/drweb/bases/dwr50006.vdb )
Tue Jan 26 06:44:38 2010 {V} [14213] file dwr50006.vdb doesn't exist, its deletion has been skipped
Tue Jan 26 06:44:38 2010 {V} [14213] moving downloaded files from temporary to working directory ...


thanks!

Yes, update was successful! Congratulations!

Strings bellow mean that files don't exist in your system and it is not needed to delete anything.

[igor david]

hm, those logs shows successful update?


what does this mean :

Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50002.vdb ) return( /var/drweb/bases/dwr50002.vdb )
Tue Jan 26 06:44:38 2010 {V} [14213] file dwr50002.vdb doesn't exist, its deletion has been skipped
Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50003.vdb ) has been called...
Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50003.vdb ) return( /var/drweb/bases/dwr50003.vdb )
Tue Jan 26 06:44:38 2010 {V} [14213] file dwr50003.vdb doesn't exist, its deletion has been skipped
Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50004.vdb ) has been called...
Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50004.vdb ) return( /var/drweb/bases/dwr50004.vdb )
Tue Jan 26 06:44:38 2010 {V} [14213] file dwr50004.vdb doesn't exist, its deletion has been skipped
Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50005.vdb ) has been called...
Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50005.vdb ) return( /var/drweb/bases/dwr50005.vdb )
Tue Jan 26 06:44:38 2010 {V} [14213] file dwr50005.vdb doesn't exist, its deletion has been skipped
Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50006.vdb ) has been called...
Tue Jan 26 06:44:38 2010 {D} [14213] FullPath( dwr50006.vdb ) return( /var/drweb/bases/dwr50006.vdb )
Tue Jan 26 06:44:38 2010 {V} [14213] file dwr50006.vdb doesn't exist, its deletion has been skipped
Tue Jan 26 06:44:38 2010 {V} [14213] moving downloaded files from temporary to working directory ...


thanks!

Yes, update was successful! Congratulations!

Strings bellow mean that files don't exist in your system and it is not needed to delete anything.

hello,

it seems like this licence for plesk don`t have valid drweb, we have checked this with our plesk provider

thank you for your help!

[techforce]

Hi: I have this same trouble, but I dont know if the package I got is valid license with my server provider or not. How can I tell?