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Не устанавливается Агент Dr.web через Active Directory


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181 ответов в этой теме

#1 Lordich

Lordich

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Отправлено 30 Март 2016 - 14:32

Доброе время суток, подскажите пожалуйста в чём причина. Действия все отработаны по мануалу. Клиент drweb-esuite-agent-activedirectory-10.00.0-201506250 выполняю через msiexec /a на сервере с АД. Получившийся образ размещается в расшаренной папке на сервере dr.web, доступ имеют все пользователи на чтение и запись. Папка с образом агента модифицированного доступна со всех локальных машин. Создан GPO, который отрабатывается, но агент не устанавливается. В логах локальной машыны "Не удалось установить приложение Dr.Web Agent из политики drw. Ошибка: %%1603".

 

Имя журнала:   System
Источник:      Application Management Group Policy
Дата:          30.03.2016 13:33:10
Код события:   102
Категория задачи:Отсутствует
Уровень:       Ошибка
Ключевые слова:Классический
Пользователь:  AUPCH\Dima
Компьютер:     01380273-DIMA.aupch.local
Описание:
Не удалось установить приложение Dr.Web Agent из политики drw. Ошибка: %%1603
Xml события:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Management Group Policy" />
    <EventID Qualifiers="0">102</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2016-03-30T10:33:10.336734100Z" />
    <EventRecordID>109572</EventRecordID>
    <Channel>System</Channel>
    <Computer>01380273-DIMA.aupch.local</Computer>
    <Security UserID="S-1-5-21-3190288050-1571592610-1602246012-1115" />
  </System>
  <EventData>
    <Data>Dr.Web Agent</Data>
    <Data>drw</Data>
    <Data>1603</Data>
  </EventData>
</Event>

 

До этого агент ни устанавливался, папки все проверены на наличие доступа.



#2 Yury Vovk

Yury Vovk

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Отправлено 30 Март 2016 - 14:47

Ошибка: %%1603 - не доступен ресурс. Дайте NTFS права на каталог который шарится в сеть, учтите что установка идёт от имени системы, значит NTFS права должны быть назначены соответствующим образом.

Вариант для ленивых - дать полные NTFS права на каталог шары для группы "Все"



#3 Kirill Polubelov

Kirill Polubelov

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Отправлено 30 Март 2016 - 14:47

На одной из проблемных машин посмотрите, есть ли логи установщика. В районе "%ProgramData%\Doctor Web\Logs" для MS Windows Vista+


Сообщение было изменено Kirill Polubelov: 30 Март 2016 - 14:48

(exit 0)


#4 Lordich

Lordich

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Отправлено 30 Март 2016 - 15:10

setup-starter

[6912] [INFO] 13:32:58 - {STARTER}: Started on 2016-03-30
[6912] [INFO] 13:32:58 - {STARTER}: Command Line: /pubkey "C:\Users\dima\AppData\Local\Temp\{AC36750E-C8FB-4589-A323-C52CAF4CFE45}\drwcsd.pub" /installdir "C:\Program Files (x86)\DrWeb Enterprise Security Suite" /server "tcp/192.168.98.115:2193" /startdownloaded no /silent yes
[6912] [INFO] 13:32:58 - {STARTER}: DistribVersion of current setup: 10.0.9.6170
[6912] [INFO] 13:32:58 - {STARTER}: CreateParsedParamsMap started.
[6912] [INFO] 13:32:58 - {STARTER}: CreateParsedParamsMap completed successfully.
[6912] [INFO] 13:32:58 - {STARTER}: Setup started with protection.
[6912] [INFO] 13:32:58 - {STARTER}: CreateParsedParamsMap started.
[6912] [INFO] 13:32:58 - {STARTER}: CreateParsedParamsMap completed successfully.
[6912] [INFO] 13:32:58 - {STARTER}: Setup started in silent mode.
[6912] [INFO] 13:32:58 - {STARTER}: CreateParsedParamsMap started.
[6912] [INFO] 13:32:58 - {STARTER}: CreateParsedParamsMap completed successfully.
[6912] [INFO] 13:32:58 - {STARTER}: Setup work dir: "C:\Users\dima\AppData\Local\Temp\E6D02383-6802AC84-2086F635-A40180B3"
[6912] [INFO] 13:32:59 - {STARTER}: Setup work dir protected.
[6912] [INFO] 13:32:59 - {STARTER}: Doctor Web dir path: "C:\ProgramData\Doctor Web"
[6912] [INFO] 13:32:59 - {STARTER}: Doctor Web path protected.
[6912] [INFO] 13:32:59 - {STARTER}: Doctor Web reg branch: "\registry\machine\SOFTWARE\Doctor Web"
[6912] [INFO] 13:32:59 - {STARTER}: Registry branch protected.
[6912] [INFO] 13:32:59 - {STARTER}: start() started.
[6912] [INFO] 13:32:59 - {STARTER}: unpack_files_proc() started
[6912] [INFO] 13:32:59 - {STARTER}: dwprot driver api version: 1.28
[6912] [INFO] 13:32:59 - {STARTER}: dwprot driver version: 10.0.8.4230
[6912] [INFO] 13:32:59 - {STARTER}: Waiting for unpack completion (waiting for unpack_complete_evt)...
[6912] [INFO] 13:33:00 - {STARTER}: unpack_files_proc() completed
[6912] [INFO] 13:33:00 - {STARTER}: Setup extracted.
[6912] [INFO] 13:33:00 - {STARTER}: CreateParsedParamsMap started.
[6912] [INFO] 13:33:00 - {STARTER}: CreateParsedParamsMap completed successfully.
[6912] [INFO] 13:33:00 - {STARTER}: Path to distrib: C:\Users\dima\AppData\Local\Temp\{AC36750E-C8FB-4589-A323-C52CAF4CFE45}\drwinst.exe
[6912] [INFO] 13:33:00 - {STARTER}: Path to setup: C:\Users\dima\AppData\Local\Temp\E6D02383-6802AC84-2086F635-A40180B3\win-es-agent-setup-without-starter.exe
[6912] [INFO] 13:33:00 - {STARTER}: SetupVersion of current setup: 10.0.9.6170
[6912] [INFO] 13:33:00 - {STARTER}: cmd: "C:\Users\dima\AppData\Local\Temp\E6D02383-6802AC84-2086F635-A40180B3\win-es-agent-setup-without-starter.exe" /installdir "C:\Program Files (x86)\DrWeb Enterprise Security Suite" /pubkey C:\Users\dima\AppData\Local\Temp\{AC36750E-C8FB-4589-A323-C52CAF4CFE45}\drwcsd.pub /server "tcp/192.168.98.115:2193" /silent yes /startdownloaded no   /distribpath "C:\Users\dima\AppData\Local\Temp\{AC36750E-C8FB-4589-A323-C52CAF4CFE45}\drwinst.exe"
[6912] [INFO] 13:33:00 - {STARTER}: Setup started.
[6912] [INFO] 13:33:00 - {STARTER}: Hiding SplashScreen...
[6912] [INFO] 13:33:00 - {STARTER}: SplashScreen is absent!
[6912] [INFO] 13:33:00 - {STARTER}: Waiting for setup completion...
[6912] [INFO] 13:33:10 - {STARTER}: exitCode = 1015
[6912] [INFO] 13:33:10 - {STARTER}: start() completed.
[6912] [INFO] 13:33:10 - {UTILS}: IsServiceExist(DwProt) started.
[6912] [INFO] 13:33:10 - {UTILS}: Service not exist.
[6912] [INFO] 13:33:10 - {UTILS}: IsServiceExist(DwProt) completed.
[6912] [INFO] 13:33:10 - {STARTER}: DwProt service not exist.
[6912] [INFO] 13:33:10 - {UTILS}: Utils::RemoveDirectory(C:\Users\dima\AppData\Local\Temp\E6D02383-6802AC84-2086F635-A40180B3) started.
[6912] [INFO] 13:33:10 - {UTILS}: Utils::RemoveDirectory(C:\Users\dima\AppData\Local\Temp\E6D02383-6802AC84-2086F635-A40180B3) completed.


 


esloader

0160330.133308.62 inf [ 6352 1ba8] main   ESLoader 9.00.0.20140624 is rising
20160330.133308.62 inf [ 6352 1ba8] main   [cmd] Command line:
20160330.133308.62 inf [ 6352 1ba8] main   [cmd] : command=reload
20160330.133308.62 inf [ 6352 1ba8] main   [cmd] : work-path="C:\Users\dima\AppData\Local\Temp\E6D02383-6802AC84-2086F635-A40180B3"
20160330.133308.62 inf [ 6352 1ba8] main   [cmd] : repo-path="C:\ProgramData\Doctor Web\updater\repo"
20160330.133308.62 inf [ 6352 1ba8] main   [cmd] : cache-path="C:\ProgramData\Doctor Web\updater/cache"
20160330.133308.62 inf [ 6352 1ba8] main   [cmd] : temp-path="C:\Users\dima\AppData\Local\Temp\EsLoader\temp"
20160330.133308.62 inf [ 6352 1ba8] main   [cmd] : key-path="C:\Users\dima\AppData\Local\Temp\{AC36750E-C8FB-4589-A323-C52CAF4CFE45}\drwcsd.pub"
20160330.133308.62 inf [ 6352 1ba8] main   [cmd] : log-path="C:\ProgramData\Doctor Web\logs"
20160330.133308.62 inf [ 6352 1ba8] main   [cmd] : ID=
20160330.133308.62 inf [ 6352 1ba8] main   [cmd] : gid=
20160330.133308.62 inf [ 6352 1ba8] main   [cmd] : rateid=
20160330.133308.62 inf [ 6352 1ba8] main   [cmd] : encrypt=no
20160330.133308.62 inf [ 6352 1ba8] main   [cmd] : compress=no
20160330.133308.62 inf [ 6352 1ba8] main   [cmd] : no-id=yes
20160330.133308.65 db3 [ 6352 1ba8] main   Unable to get Spider Guard communications channel because of The system cannot find the file specified (code=2)
20160330.133308.65 db3 [ 6352 1ba8] main   Unable to get SpIDer Guard G3 communications channel because of The system cannot find the file specified (code=2)
20160330.133308.65 db3 [ 6352 1ba8] main   Unable to get Firewall communications channel because of The system cannot find the file specified (code=2)
20160330.133308.65 db3 [ 6352 1ba8] main   Unable to get NetFilter communications channel because of The system cannot find the file specified (code=2)
20160330.133308.65 db3 [ 6352 1e7c] pool:3 Thread with sequence id 4 started
20160330.133308.65 db3 [ 6352 1f00] pool:2 Thread with sequence id 3 started
20160330.133308.65 db3 [ 6352 1ecc] pool:1 Thread with sequence id 2 started
20160330.133308.65 db3 [ 6352 1e08] pool:4 Thread with sequence id 5 started
20160330.133308.65 db3 [ 6352 1b24] pool:5 Thread with sequence id 6 started
20160330.133308.65 db3 [ 6352 146c] pool:6 Thread with sequence id 7 started
20160330.133308.65 db3 [ 6352 1c80] pool:7 Thread with sequence id 8 started
20160330.133308.65 db3 [ 6352 1454] pool:8 Thread with sequence id 9 started
20160330.133308.65 db3 [ 6352 1b20] pool:9 Thread with sequence id 10 started
20160330.133308.65 db3 [ 6352 073c] pool:10 Thread with sequence id 11 started
20160330.133308.65 db3 [ 6352 160c] pool:11 Thread with sequence id 12 started
20160330.133308.65 db3 [ 6352 14bc] pool:12 Thread with sequence id 13 started
20160330.133308.65 db3 [ 6352 1e90] pool:13 Thread with sequence id 14 started
20160330.133308.65 db3 [ 6352 17c4] pool:14 Thread with sequence id 15 started
20160330.133308.65 db3 [ 6352 1b90] pool:15 Thread with sequence id 16 started
20160330.133308.65 db3 [ 6352 0918] pool:16 Thread with sequence id 17 started
20160330.133308.65 inf [ 6352 1ba8] main   [Client/Session] Trying to connect to server spec "tcp/192.168.98.115:2193"
20160330.133308.65 db3 [ 6352 1ba8] main   [Layer/Discovery] Parse endpoints <tcp/192.168.98.115:2193>
20160330.133308.65 db3 [ 6352 1ba8] main   [Layer/Discovery] Parse endpoint <tcp/192.168.98.115:2193>
20160330.133308.65 db3 [ 6352 1ba8] main   [DNS] Resolve "192.168.98.115" time is 00.000
20160330.133308.67 db3 [ 6352 1ba8] main   [Layer/Discovery] Got stream endpoint <tcp://192.168.98.115:2193>
20160330.133308.68 db3 [ 6352 1ba8] main   [Net2] tcp://192.168.98.115:2193: switch off Nagle's algorithm
20160330.133308.68 db3 [ 6352 1ba8] main   [Net2] tcp://192.168.98.115:2193: set non-blocking socket mode
20160330.133308.68 inf [ 6352 1ba8] main   [Client/Session] Connected to server tcp://192.168.98.115:2193
20160330.133308.68 tr3 [ 6352 0918] pool:16 [Layer/TextProto] tcp://192.168.98.115:2193: rcv <0 VIOLATION Please try later! Unable to create client instance>
20160330.133308.68 ERR [ 6352 0918] pool:16 [Client/Session] Server violation: Please try later! Unable to create client instance
20160330.133308.68 ERR [ 6352 0918] pool:16 [client] Please try later! Unable to create client instance
20160330.133308.68 ERR [ 6352 0918] pool:16 Unable to process data block because of
20160330.133308.68 ERR [ 6352 0918] pool:16   Unable to process command "VIOLATION" because of
20160330.133308.68 ERR [ 6352 0918] pool:16   Please try later! Unable to create client instance
20160330.133308.68 ERR [ 6352 0918] pool:16 Last message cought with no stack information
20160330.133308.68 ERR [ 6352 0918] pool:16 [Client/Session] Server violation: Unable to process command "VIOLATION" because of Please try later! Unable to create client instance
20160330.133308.68 tr3 [ 6352 0918] pool:16 [Layer/Transport] tcp://192.168.98.115:2193: init disconnect because of on_data_arrived callback raised exception
20160330.133308.68 tr3 [ 6352 0918] pool:16 [Layer/Transformation] tcp://192.168.98.115:2193(dead): all filter removed from incoming and outcoming streams
20160330.133308.68 db3 [ 6352 1b90] pool:15 Thread with sequence id 16 completed
20160330.133308.68 db3 [ 6352 1e90] pool:13 Thread with sequence id 14 completed
20160330.133308.68 db3 [ 6352 17c4] pool:14 Thread with sequence id 15 completed
20160330.133308.68 ERR [ 6352 0918] pool:16 [Pool] Unable to execute job because of
20160330.133308.68 db3 [ 6352 14bc] pool:12 Thread with sequence id 13 completed
20160330.133308.68 ERR [ 6352 0918] pool:16   Unable to process command "VIOLATION" because of
20160330.133308.68 ERR [ 6352 0918] pool:16   Please try later! Unable to create client instance
20160330.133308.68 ERR [ 6352 0918] pool:16 Last message cought with no stack information
20160330.133308.68 db3 [ 6352 160c] pool:11 Thread with sequence id 12 completed
20160330.133308.68 db3 [ 6352 0918] pool:16 Thread with sequence id 17 completed
20160330.133308.68 db3 [ 6352 073c] pool:10 Thread with sequence id 11 completed
20160330.133308.68 db3 [ 6352 1b20] pool:9 Thread with sequence id 10 completed
20160330.133308.68 db3 [ 6352 1b24] pool:5 Thread with sequence id 6 completed
20160330.133308.68 db3 [ 6352 1454] pool:8 Thread with sequence id 9 completed
20160330.133308.68 db3 [ 6352 1e08] pool:4 Thread with sequence id 5 completed
20160330.133308.68 db3 [ 6352 1c80] pool:7 Thread with sequence id 8 completed
20160330.133308.68 db3 [ 6352 146c] pool:6 Thread with sequence id 7 completed
20160330.133308.68 db3 [ 6352 1e7c] pool:3 Thread with sequence id 4 completed
20160330.133308.68 db3 [ 6352 1f00] pool:2 Thread with sequence id 3 completed
20160330.133308.68 db3 [ 6352 1ecc] pool:1 Thread with sequence id 2 completed
20160330.133308.68 tr0 [ 6352 1ba8] main   [Pool] Total 3 jobs processed
20160330.133308.68 ERR [ 6352 1ba8] main   esloader failed because of server violation (code:15) Unable to process command "VIOLATION" because of Please try later! Unable to create client instance
 

 



#5 Lordich

Lordich

    Newbie

  • Posters
  • 79 Сообщений:

Отправлено 30 Март 2016 - 15:12

es-agent-setup

 


[6824] [INFO] 13:33:07 - {PRE_INSTALL_API}: InstalledSetupCheckFunction module function starting...
[6824] [INFO] 13:33:07 - {MODULE_FUNCTION}: EnumUpgradeCodes started.
[6824] [WARNING] 13:33:07 - {MODULE_FUNCTION}: SOFTWARE\Doctor Web\Setup register key does not exist
[6824] [WARNING] 13:33:07 - {MODULE_FUNCTION}: error 2: Не удается найти указанный файл.

[6824] [INFO] 13:33:07 - {MODULE_FUNCTION}: EnumUpgradeCodes completed.
[6824] [INFO] 13:33:07 - {MODULE_FUNCTION}: upgrade codes are absent
[6824] [INFO] 13:33:07 - {PRE_INSTALL_API}: InstalledSetupCheckFunction module function completed.
[6824] [INFO] 13:33:07 - {PRE_INSTALL_API}: MaintenanceModeFunction module function starting...
[6824] [INFO] 13:33:07 - {UTILS}: RegistryIsValueExist(HKEY_LOCAL_MACHINE, "SOFTWARE\Doctor Web\Setup\Dr.Web Agent\Settings", "ProductGUID", false)
[6824] [INFO] 13:33:07 - {PRE_INSTALL_API}: MaintenanceModeFunction module function completed.
[6824] [INFO] 13:33:07 - {PRE_INSTALL_API}: HardRequirementsCheckFunction module function starting...
[6824] [INFO] 13:33:07 - {UTILS}: RegistryGetValue(HKEY_LOCAL_MACHINE, "HARDWARE\DESCRIPTION\System\CentralProcessor\0", "~MHz", ..., false)
[6824] [INFO] 13:33:07 - {MODULE_FUNCTION}: requirements satisfied
[6824] [INFO] 13:33:07 - {PRE_INSTALL_API}: HardRequirementsCheckFunction module function completed.
[6824] [INFO] 13:33:07 - {PRE_INSTALL_API}: FreeSpaceCheckFunction module function starting...
[6824] [INFO] 13:33:07 - {UTILS}: GetPathTo(35) started.
[6824] [INFO] 13:33:07 - {UTILS}: GetPathTo(35) completed with (C:\ProgramData) result.
[6824] [INFO] 13:33:07 - {UTILS}: GetPathTo(43, 43, "%CommonProgramW6432%", "CommonFilesDir") started.
[6824] [INFO] 13:33:07 - {UTILS}: GetPathTo(43) started.
[6824] [INFO] 13:33:07 - {UTILS}: GetPathTo(43) completed with (C:\Program Files\Common Files) result.
[6824] [INFO] 13:33:07 - {UTILS}: GetPathTo(43, 43, "%CommonProgramW6432%", "CommonFilesDir") completed with (C:\Program Files\Common Files) result.
[6824] [INFO] 13:33:07 - {MODULE_FUNCTION}: C:\    228352Mb free; 1268.7Mb required.
[6824] [INFO] 13:33:07 - {PRE_INSTALL_API}: FreeSpaceCheckFunction module function completed.
[6824] [INFO] 13:33:07 - {PRE_INSTALL_API}: OldDwProtCheckFunction module function starting...
[6824] [INFO] 13:33:07 - {MODULE_FUNCTION}: OldDwProtCheckFunction::Action() started.
[6824] [INFO] 13:33:07 - {MODULE_FUNCTION}: Path to driver: C:\WINDOWS\system32\Drivers\dwprot.sys
[6824] [INFO] 13:33:07 - {MODULE_FUNCTION}: Driver not exist.
[6824] [INFO] 13:33:07 - {MODULE_FUNCTION}: OldDwProtCheckFunction::Action() completed.
[6824] [INFO] 13:33:07 - {PRE_INSTALL_API}: OldDwProtCheckFunction module function completed.
[6824] [INFO] 13:33:07 - {PRE_INSTALL_API}: FindServerInSilentModeFunction module function starting...
[6824] [INFO] 13:33:07 - {PRE_INSTALL_API}: FindServerInSilentModeFunction module function not called.
[6824] [INFO] 13:33:07 - {PRE_INSTALL_API}: SetMaintenanceRestrictionsFunction module function starting...
[6824] [INFO] 13:33:07 - {PRE_INSTALL_API}: SetMaintenanceRestrictionsFunction module function not called.
[6824] [INFO] 13:33:08 - {PRE_INSTALL_API}: RepairNecessityFunction module function starting...
[6824] [INFO] 13:33:08 - {PRE_INSTALL_API}: RepairNecessityFunction module function not called.
[6824] [INFO] 13:33:08 - {PRE_INSTALL_API}: ClearBasesFromExchangeFunction module function starting...
[6824] [INFO] 13:33:08 - {UTILS}: RegistryIsKeyExist(HKEY_LOCAL_MACHINE, "SOFTWARE\Doctor Web\Setup", native node)
[6824] [INFO] 13:33:08 - {UTILS}: GetPathTo(35) started.
[6824] [INFO] 13:33:08 - {UTILS}: GetPathTo(35) completed with (C:\ProgramData) result.
[6824] [INFO] 13:33:08 - {UTILS}: RegistryIsValueExist(HKEY_LOCAL_MACHINE, "SOFTWARE\Doctor Web\Settings\Updater", "config", false)
[6824] [INFO] 13:33:08 - {UTILS}: GetPathTo(35) started.
[6824] [INFO] 13:33:08 - {UTILS}: GetPathTo(35) completed with (C:\ProgramData) result.
[6824] [INFO] 13:33:08 - {UTILS}: GetPathTo(35) started.
[6824] [INFO] 13:33:08 - {UTILS}: GetPathTo(35) completed with (C:\ProgramData) result.
[6824] [INFO] 13:33:08 - {UTILS}: Utils::RemoveDirectory(C:\ProgramData\Doctor Web\Updater\repo) started.
[6824] [INFO] 13:33:08 - {UTILS}: Utils::RemoveDirectory(C:\ProgramData\Doctor Web\Updater\repo) completed.
[6824] [INFO] 13:33:08 - {UTILS}: GetPathTo(43, 43, "%CommonProgramW6432%", "CommonFilesDir") started.
[6824] [INFO] 13:33:08 - {UTILS}: GetPathTo(43) started.
[6824] [INFO] 13:33:08 - {UTILS}: GetPathTo(43) completed with (C:\Program Files\Common Files) result.
[6824] [INFO] 13:33:08 - {UTILS}: GetPathTo(43, 43, "%CommonProgramW6432%", "CommonFilesDir") completed with (C:\Program Files\Common Files) result.
[6824] [INFO] 13:33:08 - {PRE_INSTALL_API}: ClearBasesFromExchangeFunction module function completed.
[6824] [INFO] 13:33:08 - {MAIN}: RunReload started.
[6824] [INFO] 13:33:08 - {SETUP_UTILS}: ESLoaderToolHandler::UnpackTool() started.
[6824] [INFO] 13:33:08 - {SETUP_UTILS}: ESLoaderToolHandler::UnpackTool() completed.
[6824] [INFO] 13:33:08 - {ESLoaderHandler}: command: "C:\Users\dima\AppData\Local\Temp\E6D02383-6802AC84-2086F635-A40180B3\EsLoader.exe" -c reload -i -k "C:\Users\dima\AppData\Local\Temp\{AC36750E-C8FB-4589-A323-C52CAF4CFE45}\drwcsd.pub" -s tcp/192.168.98.115:2193 -t "C:\Users\dima\AppData\Local\Temp\EsLoader\temp" -u YdGRDWKD -y possible -z possible
[6824] [INFO] 13:33:09 - {ESLoaderHandler}: Process exit code: 15
[6824] [INFO] 13:33:09 - {CommonData}: CommonData::SetReturnCode(1015) started.
[6824] [INFO] 13:33:09 - {CommonData}: Return code set.
[6824] [INFO] 13:33:09 - {CommonData}: CommonData::SetReturnCode(1015) completed.
[6824] [INFO] 13:33:09 - {MAIN}: RunReload completed.
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: CleanTempFiles() started.
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: CleanTempFiles() completed.
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: CleanRegistryKeys() started.
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: CleanRegistryKeys() complete.
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: DumpInstallSettings started.
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: installSettings:
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: agreeToLicense = yes
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: cmdParams = ********
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: compatibleVersion = 9
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: compression = possible
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: createDesktopShortcut = yes
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: createStartShortcut = yes
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: distribVersion = 10.0.9.06170
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: distribpath = C:\Users\dima\AppData\Local\Temp\{AC36750E-C8FB-4589-A323-C52CAF4CFE45}\drwinst.exe
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: encryption = possible
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: excludeFeatures =
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: execType = execute
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: gid =
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: id =
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: includeFeatures =
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: instMode = install
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: installDirFolderName = DrWeb
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: installdir = C:\Program Files (x86)\DrWeb Enterprise Security Suite
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: installoptesids =
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: isRemoveForbidden = no
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: lang = ru
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: last_reload_fail_code =
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: logname = es-agent
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: productGUID = {FB364BC8-7254-4ff1-8C56-3296DF0B6ED7}
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: productName = Dr.Web Agent
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: pubkey = C:\Users\dima\AppData\Local\Temp\{AC36750E-C8FB-4589-A323-C52CAF4CFE45}\drwcsd.pub
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: reboot = no
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: regagent = no
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: remoteinstall =
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: removerRebootRequired = no
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: restrictions =
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: saveBackups = yes
[6824] [INFO] 13:33:09 - {POST_INSTALL_API}: saveQuarantine = yes
[6824] [INFO] 13:33:10 - {POST_INSTALL_API}: saveSettings = yes
[6824] [INFO] 13:33:10 - {POST_INSTALL_API}: server = tcp/192.168.98.115:2193
[6824] [INFO] 13:33:10 - {POST_INSTALL_API}: setupVersion = 10.0.9.6170
[6824] [INFO] 13:33:10 - {POST_INSTALL_API}: shortProductName = drweb-es-agent
[6824] [INFO] 13:33:10 - {POST_INSTALL_API}: silent = yes
[6824] [INFO] 13:33:10 - {POST_INSTALL_API}: startdownloaded = no
[6824] [INFO] 13:33:10 - {POST_INSTALL_API}: upgrade =
[6824] [INFO] 13:33:10 - {POST_INSTALL_API}: upgradeCode = {B10433B4-28BF-42a8-80CA-A29FF3FF8865}
[6824] [INFO] 13:33:10 - {POST_INSTALL_API}: useCloud = yes
[6824] [INFO] 13:33:10 - {POST_INSTALL_API}: useManualAuth = no
[6824] [INFO] 13:33:10 - {POST_INSTALL_API}: zone = es-agent-zone
[6824] [INFO] 13:33:10 - {POST_INSTALL_API}: zoneRevision = 9
[6824] [INFO] 13:33:10 - {POST_INSTALL_API}: zoneVersion = 90
[6824] [INFO] 13:33:10 - {POST_INSTALL_API}: DumpInstallSettings completed.
[6824] [ERROR] 13:33:10 - {POST_INSTALL_API}: Installation of Dr.Web Agent failed!
[6824] [INFO] 13:33:10 - {MAIN}: RunDefaultInstall completed.
[6824] [INFO] 13:33:10 - {UpdaterMutexHandler}: Updater mutex released.
[6824] [INFO] 13:33:10 - {MAIN}: Return code: 1015
 



#6 Lordich

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Отправлено 30 Март 2016 - 15:13

Вот информациЯ из логов, находящихся на проблемной машине в Programm Data - Dr Web - Logs



#7 Kirill Polubelov

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Отправлено 30 Март 2016 - 15:21

Отлично! Ключ к разгадке в логе esloader-а:

20160330.133308.68 tr3 [ 6352 0918] pool:16 [Layer/TextProto] tcp://192.168.98.115:2193: rcv <0 VIOLATION Please try later! Unable to create client instance>

 

Это сообщение, принято от сервера, клиентом.

 

Нужно смотреть, почему сервер не смог создать инстанс.

 

Лог сервера (по умолчанию):

C:\Program Files\DrWeb Server\var\drwcsd.log


Сообщение было изменено Kirill Polubelov: 30 Март 2016 - 15:21

(exit 0)


#8 Afalin

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Отправлено 30 Март 2016 - 15:29

И логи сервера лучше сразу детальные, чтоб меньше гадать.

UPD: А если пованговать, предположу отключенные нафиг протоколы как наиболее вероятный вариант.


Сообщение было изменено Afalin: 30 Март 2016 - 15:33

Семь раз отрежь – один раз проверь

#9 Lordich

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Отправлено 30 Март 2016 - 16:11

Прикрепил лог с сервера

Прикрепленные файлы:

  • Прикрепленный файл  drwcsd.log   928,22К   2 Скачано раз


#10 Afalin

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Отправлено 30 Март 2016 - 16:24

В этих 40 секундах ничего интересного. Приложите также отротированный лог (drwcsd.log.*)


Семь раз отрежь – один раз проверь

#11 Lordich

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Отправлено 30 Март 2016 - 16:27

Часть лога, сделанный после выполнения на проблемной машине gpupdate /force

 

 

20160330.162444.81 db2 [01288 0660] wrk:3  [RepoCache] Total 0 bytes in 0 files dropped
20160330.162444.81 db3 [01288 0660] wrk:3  [LateProc] Delay 10 seconds execution of job 'server::local::ten_sec_job'
20160330.162454.87 db3 [01288 065c] wrk:2  [LateProc] Executing delayed 60 seconds job 'server::local::one_minute_job'
20160330.162454.87 db3 [01288 065c] wrk:2  [Server] Processing one minute event
20160330.162454.87 db3 [01288 065c] wrk:2  [DB] Thread has got connection "approve frozen revisions if needed"
20160330.162454.87 db3 [01288 065c] wrk:2  [DB] Database is free to use
20160330.162454.87 db3 [01288 065c] wrk:2  [SqLite3/1] Statement "BEGIN TRANSACTION"
20160330.162454.87 db3 [01288 065c] wrk:2  [DB] Successful BEGIN transaction, 00.000 wait
20160330.162454.87 db3 [01288 065c] wrk:2  [DB] OK, 00.000, SELECT product,revision,duetime FROM update_srv_delayed WHERE duetime<? ["20160330132454873"]
20160330.162454.87 db3 [01288 065c] wrk:2  [SqLite3/1] Statement "COMMIT"
20160330.162454.87 db3 [01288 065c] wrk:2  [DB] Database has been freed but nobody wants it now
20160330.162454.87 db3 [01288 065c] wrk:2  [DB] Successful COMMIT transaction, 3 statements, 00.000 wait, 00.000 execute, 00.000 commit
20160330.162454.87 db3 [01288 065c] wrk:2  [DB] Successful "approve frozen revisions if needed" transaction committed well
20160330.162454.87 db3 [01288 065c] wrk:2  [DB] Thread has freed connection "approve frozen revisions if needed"
20160330.162454.87 tr0 [01288 065c] wrk:2  [Server] Do not execute "periodic timer" commands from unexistent file "C:/Program Files/DrWeb Server/var/one-minute-commands.drw"
20160330.162454.87 tr0 [01288 065c] wrk:2  [Server] Do not execute "periodic timer" commands from unexistent file "C:/Program Files/DrWeb Server/var/one-minute-commands-once.drw"
20160330.162454.87 db3 [01288 065c] wrk:2  [LateProc] Delay 60 seconds execution of job 'server::local::one_minute_job'
20160330.162454.87 db3 [01288 0664] wrk:4  [LateProc] Executing delayed 10 seconds job 'server::local::ten_sec_job'
20160330.162454.87 db3 [01288 0664] wrk:4  [Server] Processing ten seconds event
20160330.162454.87 db0 [01288 0664] wrk:4  [RepoCache] Clearing loaded files used before 2016/03/30 13:23:24.873
20160330.162454.87 db2 [01288 0664] wrk:4  [RepoCache] Total 0 bytes in 0 files dropped
20160330.162454.87 db3 [01288 0664] wrk:4  [LateProc] Delay 10 seconds execution of job 'server::local::ten_sec_job'
20160330.162500.01 tr2 [01288 02c0] sch:1  [Sch] Regular timer event occured
20160330.162500.01 db3 [01288 02c0] sch:1  [Sch] Next regular event scheduled on 2016-Mar-30 13:26:00 in UTC
20160330.162504.77 db1 [01288 07c8] dbv:1  [Server] DB pool verifier cycle
20160330.162504.77 db3 [01288 07c8] dbv:1  [DB] Thread has got connection "update server status"
20160330.162504.77 db3 [01288 07c8] dbv:1  [DB] Database is free to use
20160330.162504.77 db3 [01288 07c8] dbv:1  [SqLite3/1] Statement "BEGIN TRANSACTION"
20160330.162504.77 db3 [01288 07c8] dbv:1  [DB] Successful BEGIN transaction, 00.000 wait
20160330.162504.77 db2 [01288 07c8] dbv:1  [DB] 1 row changed, 00.000, UPDATE server_status SET marker=?,uptime=?,clients_total=?,clients_maximum=?,total_clients=?,total_agents=?,total_newbies=?,total_installs=?,total_links=?,bytes_in=?,bytes_out=? WHERE id=? [20160330132504774, 1275, 1, 1, 0, 0, 0, 0, 0, 0, 0, "90269110-7df2-e511-14fc-d0207da80db5"]
20160330.162504.77 db3 [01288 07c8] dbv:1  [SqLite3/1] Statement "COMMIT"
20160330.162504.91 db3 [01288 065c] wrk:2  [LateProc] Executing delayed 10 seconds job 'server::local::ten_sec_job'
20160330.162504.91 db3 [01288 065c] wrk:2  [Server] Processing ten seconds event
20160330.162504.91 db0 [01288 065c] wrk:2  [RepoCache] Clearing loaded files used before 2016/03/30 13:23:34.915
20160330.162504.96 db2 [01288 065c] wrk:2  [RepoCache] Total 0 bytes in 0 files dropped
20160330.162504.96 db3 [01288 065c] wrk:2  [LateProc] Delay 10 seconds execution of job 'server::local::ten_sec_job'
20160330.162505.85 db3 [01288 07c8] dbv:1  [DB] Database has been freed but nobody wants it now
20160330.162505.85 db3 [01288 07c8] dbv:1  [DB] Successful COMMIT transaction, 3 statements, 00.000 wait, 01.077 execute, 01.077 commit
20160330.162505.85 db3 [01288 07c8] dbv:1  [DB] Successful "update server status" transaction committed well
20160330.162505.85 db3 [01288 07c8] dbv:1  [DB] Thread has freed connection "update server status"
20160330.162505.85 db2 [01288 07c8] dbv:1  [Server] DB pool verifier scheduled 60 seconds later event
20160330.162515.01 db3 [01288 0664] wrk:4  [LateProc] Executing delayed 10 seconds job 'server::local::ten_sec_job'
20160330.162515.01 db3 [01288 0664] wrk:4  [Server] Processing ten seconds event
20160330.162515.01 db0 [01288 0664] wrk:4  [RepoCache] Clearing loaded files used before 2016/03/30 13:23:45.018
20160330.162515.01 db2 [01288 0664] wrk:4  [RepoCache] Total 0 bytes in 0 files dropped
20160330.162515.01 db3 [01288 0664] wrk:4  [LateProc] Delay 10 seconds execution of job 'server::local::ten_sec_job'
20160330.162525.23 db3 [01288 065c] wrk:2  [LateProc] Executing delayed 10 seconds job 'server::local::ten_sec_job'
20160330.162525.23 db3 [01288 065c] wrk:2  [Server] Processing ten seconds event
20160330.162525.23 db0 [01288 065c] wrk:2  [RepoCache] Clearing loaded files used before 2016/03/30 13:23:55.237
20160330.162525.23 db2 [01288 065c] wrk:2  [RepoCache] Total 0 bytes in 0 files dropped
20160330.162525.23 db3 [01288 065c] wrk:2  [LateProc] Delay 10 seconds execution of job 'server::local::ten_sec_job'
20160330.162535.25 db3 [01288 065c] wrk:2  [LateProc] Executing delayed 10 seconds job 'server::local::ten_sec_job'
20160330.162535.25 db3 [01288 065c] wrk:2  [Server] Processing ten seconds event
20160330.162535.25 db0 [01288 065c] wrk:2  [RepoCache] Clearing loaded files used before 2016/03/30 13:24:05.252
20160330.162535.25 db2 [01288 065c] wrk:2  [RepoCache] Total 0 bytes in 0 files dropped
20160330.162535.25 db3 [01288 065c] wrk:2  [LateProc] Delay 10 seconds execution of job 'server::local::ten_sec_job'
20160330.162545.34 db3 [01288 0664] wrk:4  [LateProc] Executing delayed 10 seconds job 'server::local::ten_sec_job'
20160330.162545.34 db3 [01288 0664] wrk:4  [Server] Processing ten seconds event
20160330.162545.34 db0 [01288 0664] wrk:4  [RepoCache] Clearing loaded files used before 2016/03/30 13:24:15.344
20160330.162545.34 db2 [01288 0664] wrk:4  [RepoCache] Total 0 bytes in 0 files dropped
20160330.162545.34 db3 [01288 0664] wrk:4  [LateProc] Delay 10 seconds execution of job 'server::local::ten_sec_job'
20160330.162555.48 db3 [01288 0668] wrk:5  [LateProc] Executing delayed 60 seconds job 'server::local::one_minute_job'
20160330.162555.48 db3 [01288 0668] wrk:5  [Server] Processing one minute event
20160330.162555.48 db3 [01288 0668] wrk:5  [DB] Thread has got connection "approve frozen revisions if needed"
20160330.162555.48 db3 [01288 0668] wrk:5  [DB] Database is free to use
20160330.162555.48 db3 [01288 0668] wrk:5  [SqLite3/1] Statement "BEGIN TRANSACTION"
20160330.162555.48 db3 [01288 0668] wrk:5  [DB] Successful BEGIN transaction, 00.000 wait
20160330.162555.48 db3 [01288 0668] wrk:5  [DB] OK, 00.000, SELECT product,revision,duetime FROM update_srv_delayed WHERE duetime<? ["20160330132555484"]
20160330.162555.48 db3 [01288 0668] wrk:5  [SqLite3/1] Statement "COMMIT"
20160330.162555.48 db3 [01288 0668] wrk:5  [DB] Database has been freed but nobody wants it now
20160330.162555.48 db3 [01288 0668] wrk:5  [DB] Successful COMMIT transaction, 3 statements, 00.000 wait, 00.000 execute, 00.000 commit
20160330.162555.48 db3 [01288 0668] wrk:5  [DB] Successful "approve frozen revisions if needed" transaction committed well
20160330.162555.48 db3 [01288 0668] wrk:5  [DB] Thread has freed connection "approve frozen revisions if needed"
20160330.162555.48 tr0 [01288 0668] wrk:5  [Server] Do not execute "periodic timer" commands from unexistent file "C:/Program Files/DrWeb Server/var/one-minute-commands.drw"
20160330.162555.48 tr0 [01288 0668] wrk:5  [Server] Do not execute "periodic timer" commands from unexistent file "C:/Program Files/DrWeb Server/var/one-minute-commands-once.drw"
20160330.162555.48 db3 [01288 0668] wrk:5  [LateProc] Delay 60 seconds execution of job 'server::local::one_minute_job'
20160330.162556.18 db3 [01288 065c] wrk:2  [LateProc] Executing delayed 10 seconds job 'server::local::ten_sec_job'
20160330.162556.18 db3 [01288 065c] wrk:2  [Server] Processing ten seconds event
20160330.162556.18 db0 [01288 065c] wrk:2  [RepoCache] Clearing loaded files used before 2016/03/30 13:24:26.187
20160330.162556.18 db2 [01288 065c] wrk:2  [RepoCache] Total 0 bytes in 0 files dropped
20160330.162556.18 db3 [01288 065c] wrk:2  [LateProc] Delay 10 seconds execution of job 'server::local::ten_sec_job'
20160330.162600.46 tr2 [01288 02c0] sch:1  [Sch] Regular timer event occured
20160330.162600.46 db3 [01288 02c0] sch:1  [Sch] Next regular event scheduled on 2016-Mar-30 13:27:00 in UTC
20160330.162606.07 db1 [01288 07c8] dbv:1  [Server] DB pool verifier cycle
20160330.162606.07 db3 [01288 07c8] dbv:1  [DB] Thread has got connection "update server status"
20160330.162606.07 db3 [01288 07c8] dbv:1  [DB] Database is free to use
20160330.162606.07 db3 [01288 07c8] dbv:1  [SqLite3/1] Statement "BEGIN TRANSACTION"
20160330.162606.07 db3 [01288 07c8] dbv:1  [DB] Successful BEGIN transaction, 00.000 wait
20160330.162606.07 db2 [01288 07c8] dbv:1  [DB] 1 row changed, 00.000, UPDATE server_status SET marker=?,uptime=?,clients_total=?,clients_maximum=?,total_clients=?,total_agents=?,total_newbies=?,total_installs=?,total_links=?,bytes_in=?,bytes_out=? WHERE id=? [20160330132606074, 1337, 1, 1, 0, 0, 0, 0, 0, 0, 0, "90269110-7df2-e511-14fc-d0207da80db5"]
20160330.162606.07 db3 [01288 07c8] dbv:1  [SqLite3/1] Statement "COMMIT"
20160330.162606.77 db3 [01288 0668] wrk:5  [LateProc] Executing delayed 10 seconds job 'server::local::ten_sec_job'
20160330.162606.77 db3 [01288 0668] wrk:5  [Server] Processing ten seconds event
20160330.162606.77 db0 [01288 0668] wrk:5  [RepoCache] Clearing loaded files used before 2016/03/30 13:24:36.776
20160330.162606.77 db2 [01288 0668] wrk:5  [RepoCache] Total 0 bytes in 0 files dropped
20160330.162606.77 db3 [01288 0668] wrk:5  [LateProc] Delay 10 seconds execution of job 'server::local::ten_sec_job'
20160330.162609.57 db3 [01288 07c8] dbv:1  [DB] Database has been freed but nobody wants it now
20160330.162609.57 db3 [01288 07c8] dbv:1  [DB] Successful COMMIT transaction, 3 statements, 00.000 wait, 03.496 execute, 03.496 commit
20160330.162609.57 db3 [01288 07c8] dbv:1  [DB] Successful "update server status" transaction committed well
20160330.162609.57 db3 [01288 07c8] dbv:1  [DB] Thread has freed connection "update server status"
20160330.162609.57 db2 [01288 07c8] dbv:1  [Server] DB pool verifier scheduled 60 seconds later event
20160330.162617.28 db3 [01288 065c] wrk:2  [LateProc] Executing delayed 10 seconds job 'server::local::ten_sec_job'
20160330.162617.28 db3 [01288 065c] wrk:2  [Server] Processing ten seconds event
20160330.162617.28 db0 [01288 065c] wrk:2  [RepoCache] Clearing loaded files used before 2016/03/30 13:24:47.282
20160330.162617.28 db2 [01288 065c] wrk:2  [RepoCache] Total 0 bytes in 0 files dropped
20160330.162617.28 db3 [01288 065c] wrk:2  [LateProc] Delay 10 seconds execution of job 'server::local::ten_sec_job'
20160330.162627.69 db3 [01288 0668] wrk:5  [LateProc] Executing delayed 10 seconds job 'server::local::ten_sec_job'
20160330.162627.69 db3 [01288 0668] wrk:5  [Server] Processing ten seconds event
20160330.162627.69 db0 [01288 0668] wrk:5  [RepoCache] Clearing loaded files used before 2016/03/30 13:24:57.695
20160330.162627.69 db2 [01288 0668] wrk:5  [RepoCache] Total 0 bytes in 0 files dropped
20160330.162627.69 db3 [01288 0668] wrk:5  [LateProc] Delay 10 seconds execution of job 'server::local::ten_sec_job'
20160330.162632.36 tr0 [01288 0670] net:2  [Net2/Server] tcp://192.168.98.115:2193: new connection "tcp://192.168.98.93:49383" accepted
20160330.162632.36 db3 [01288 0670] net:2  [Net2] tcp://192.168.98.93:49383: switch off Nagle's algorithm
20160330.162632.36 db3 [01288 0670] net:2  [Net2] tcp://192.168.98.93:49383: set non-blocking socket mode
20160330.162632.36 tr0 [01288 0668] wrk:5  [Layer/Listener] Activation connection #0
20160330.162632.36 ERR [01288 0668] wrk:5  [Layer/Listener] Unable to create initial client instance because of
20160330.162632.36 ERR [01288 0668] wrk:5    unknown protocol <>
20160330.162632.36 ERR [01288 0668] wrk:5  [Layer/Listener] tcp://192.168.98.93:49383: connection dropped because of unable to create initial client instance
20160330.162632.36 tr3 [01288 0668] wrk:5  [Layer/TextProto] tcp://192.168.98.93:49383: snd <0 VIOLATION Please try later! Unable to create client instance>
 



#12 Lordich

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Отправлено 30 Март 2016 - 16:30

А что есть отротированный лог ?)



#13 Kirill Polubelov

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Отправлено 30 Март 2016 - 16:41

Отротированный, от англ. rotate -- лог-файл, запись в который, по достижению порога заданного критерия прекращается.

Так, например, у вас, по умолчанию задана --rotate=10,10m, что означает 10 (хранить 10 отротированных файлов лога), ротацию выполнять по достижению файлом лога размера 10 мегабайт (10m).

 

Но, это сейчас уже не столь важно, потому что по приведенному вами участку лога ошибка видна, но, по-прежнему, не понятна причина ее возникновения.

А чтобы понять, уже необходим отладочный (дебажный) лог, как и предполагалось.(заодно там будет и старт сервера с информацией об используемой конфигурации)

Для его включения, выберите "Пуск" -> "Программы" -> DrWebServer -> Управление сервером -> Детальный Журнал

затем "Пуск" -> "Программы" -> DrWebServer -> Управление сервером -> Перезапустить

 

Затем, можете просто попробовать выполнить telnet 192.168.98.115 2193

Лог сервера, после этого дела пришлите, пожалуйста, сюда, и верните логи в исходную командами:

"Пуск" -> "Программы" -> DrWebServer -> Управление сервером -> Стандартный Журнал

затем "Пуск" -> "Программы" -> DrWebServer -> Управление сервером -> Перезапустить


Сообщение было изменено Kirill Polubelov: 30 Март 2016 - 16:43

(exit 0)


#14 Lordich

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Отправлено 30 Март 2016 - 16:49

Прикрепил лог  после детального журнала и скрин телнета


Сорри, прикрепил)

Прикрепленные файлы:

  • Прикрепленный файл  telnet.JPG   17,96К   3 Скачано раз
  • Прикрепленный файл  drwcsd.log   2,36Мб   2 Скачано раз


#15 Kirill Polubelov

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Отправлено 30 Март 2016 - 16:53

Отлично, уже по скрину видно, что вы выключили модуль "АГЕНТ", включите  и все заработает :)


Сообщение было изменено Kirill Polubelov: 30 Март 2016 - 16:53

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#16 Afalin

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Отправлено 30 Март 2016 - 16:57

Агент и инсталлятор как минимум.


Сообщение было изменено Afalin: 30 Март 2016 - 17:00

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#17 Kirill Polubelov

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Отправлено 30 Март 2016 - 17:00

Прокси, кстати, между сервером и агентом, не затесался?


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#18 Afalin

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Отправлено 30 Март 2016 - 17:01

Если дело не в настройке протоколов, то перезапустите сервер, воспроизведите проблему и приложите все логи.


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#19 Lordich

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Отправлено 30 Март 2016 - 17:02

Расскажите, пожалуйста, поподробней, где я мог отключить их и как соответственно включить)


Прокси не должен был затесаться) его не устанавливал



#20 Afalin

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Отправлено 30 Март 2016 - 17:03

Administration > Dr.Web Server configuration > Network > Transport


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