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pcloud & drweb


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4 ответов в этой теме

#1 vnto

vnto

    Newbie

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  • 12 Сообщений:

Отправлено 09 Июль 2022 - 13:05

Hello to all,

Drweb is preventing my pcloud drive from being uploaded.

I have tried everything, I have not been able to solve the problem.

Would you have an idea please?

Thanks in advance!



#2 Kirill Polubelov

Kirill Polubelov

    Hr. Schreibikus

  • Dr.Web Staff
  • 4 327 Сообщений:

Отправлено 11 Июль 2022 - 10:37

Hello, vnto,

What our product you use?
What components list he have?


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#3 vnto

vnto

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Отправлено 11 Июль 2022 - 14:40

Hello,
I use drweb 12 (windows 11) with pcloud : https://www.pcloud.com/fr/download-free-online-cloud-file-storage.html

Thanks a lot.



#4 Kirill Polubelov

Kirill Polubelov

    Hr. Schreibikus

  • Dr.Web Staff
  • 4 327 Сообщений:

Отправлено 11 Июль 2022 - 17:58

Hello, vnto,

We need's more information about the components in your drweb program.

Please contact to our support service: https://support.drweb.com/?lng=en

for quickly and safe solving your problem.

Thanks.


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#5 Kirill Polubelov

Kirill Polubelov

    Hr. Schreibikus

  • Dr.Web Staff
  • 4 327 Сообщений:

Отправлено 14 Июль 2022 - 16:07

Hello, vnto,

If you trust application pCloud, please create rule Security Center - Preventive Protection - Application access - add rule - C:\Program Files\pcloud Drive\pcloud.exe and for point "Session Manager Parameters" set "Allow".

Otherwise, please to contact our support service.


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