5 ответов в этой теме

[LincolnSpencer]

Hello everyone. After installing Dr. Web on my Winows 10 PC, I am not able to connect with internet on my Windows 10 PC. Every other devices are working fine but not the PC. Does anyone have any idea why I am facing this issue? Kindly help me to solve my issue.

[Dmitry_rus]

Did you install Dr.Web Firewall component?

How do you check your internet connection? Can you ping some wellknown hosts, like google.com, etc.?

Any proxy? VPN? Direct connection?

[LincolnSpencer]

I think it has been installed automatically. Can't get any response while pinging.

[Dmitry_rus]

Programs and Features -> Dr. Web -> Change components. Try to leave SpiderGuard, Scanner (if needed) and Updater module only. Uninstall other components, reboot, then try your connection again.

[LincolnSpencer]

Thanks for the help, buddy. In fact, I did a Google search for the problem and found this article, which helped me solve the problem. DNS was causing me this problem, I changed it to Google DNS, now my problem is solved. Thanks again.

[Dmitry_rus]

Too simple for us... DNS/router/cable - it's a first thing to check. We thought you already checked all this.

Сообщение было изменено Dmitry_rus: 21 Январь 2022 - 10:15