hi,
I want to uninstall Dr. Web, but I'm not able to.
When I click the uninstall button it gives me the installshield screen with the following text: "The InstallShield Wizard will install Dr Web(4.44.1.04070) on your computer. To continue click next.". If I click next it says it will install a newer version and that I should uninstall the older version first before continueing.
I tried also via the Add/Remove programs in the control panel, but the same thing.
OS: WinXP
I was happy of Dr Web and wanted to buy it, but the annoying pop-ups when the trial period was over put me off.
Uninstalling Dr Web
Автор
Gryvix
, май 15 2008 12:24
3 ответов в этой теме
#1
Отправлено 15 Май 2008 - 12:24
#2
Отправлено 15 Май 2008 - 12:42
Try manual deletion - from Dr.Web's folder:
1. spidernt -remove
2. spiderml -remove
3. REGSVR32.EXE /U drwsxtn.dll
4. reboot
5. delete Dr.Web's folder
6. run REGEDIT than search and delete any appearances of "drweb", "idavlab", "drweb32w.exe" etc.
7. reboot
8. Install new version.
---
С уважением,
Borka.
1. spidernt -remove
2. spiderml -remove
3. REGSVR32.EXE /U drwsxtn.dll
4. reboot
5. delete Dr.Web's folder
6. run REGEDIT than search and delete any appearances of "drweb", "idavlab", "drweb32w.exe" etc.
7. reboot
8. Install new version.
---
С уважением,
Borka.
#3
Отправлено 15 Май 2008 - 13:07
Thanks for the quick response:
I tried spidernt-remove
Got the following error: spIder guard cannot be removed. The specified service does not exist as an installed service (1060)
After that I got the same error but now for Spider guard file system monitor
then it says spider guard is removed(but I don't think it did anything)
spiderml -remove: Spidermail got uninstalled
REGSVR32.exe /u drwsxtn.dll: RegScr32 LoadLibrary("drwsxtn.dll") failed- the module could not be found.
I'll try now in safe-mode
EDIT: Safe-mode got the same result
I tried spidernt-remove
Got the following error: spIder guard cannot be removed. The specified service does not exist as an installed service (1060)
After that I got the same error but now for Spider guard file system monitor
then it says spider guard is removed(but I don't think it did anything)
spiderml -remove: Spidermail got uninstalled
REGSVR32.exe /u drwsxtn.dll: RegScr32 LoadLibrary("drwsxtn.dll") failed- the module could not be found.
I'll try now in safe-mode
EDIT: Safe-mode got the same result
#4
Отправлено 15 Май 2008 - 13:40
So no spider's service/driver installed.The specified service does not exist as an installed service (1060)
Good. No spiderml present.spiderml -remove: Spidermail got uninstalled
Did you run REGSVR32 from drweb's folder?the module could not be found.
Did you remove any DrWeb's tails in the registry?
---
С уважением,
Borka.
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