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MY VPN is stopped


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#1 vnto

vnto

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Отправлено 19 Декабрь 2016 - 22:22

My VPN (hostpot shield) is stopped by antivirus (dr web security space11). I do not understant why?

Can you help me?

Thanks a lot!



#2 Dmitry_rus

Dmitry_rus

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Отправлено 19 Декабрь 2016 - 22:47

We also don't understand why without any information from you.

Which components of Dr.Web have been installed? Did you install a Firewall?

1. Reproduce your problem, remember the time when it happened (HH:MM:SS). Wait 2-3 min.

2. Make a report (click on Dr.Web icon in tray - Tools - Support - Report for technical support) upload it on any filesharing service and provide a link here. Don't forget to tell us the time from p.1.




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