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outlook 2019


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#1 KEV77

KEV77

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Отправлено 27 Февраль 2020 - 22:39

hello, can someone help please, at the moment when i run outlook 2019 it crashes when i remove Dr web security space 12 it works ok ? thank you Dr web security space is a great product i miss using it, thank you i am sorry i have also posted in the english forum, thank you,  :) 



#2 KEV77

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Отправлено 16 Март 2020 - 00:44

hi, please can someone help , as my previous post i have found out that it seems that if i turn of exploit prevention i can open and use outlook 2019 can some advise me please , thank you,  :)



#3 Dmitry_rus

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Отправлено 16 Март 2020 - 09:36

Sometimes Exploit Prevention may cause issues with some software. In such cases you may temporary switch off EP, or switch it into Interactive Mode, or switch into "Allow" mode.



#4 KEV77

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Отправлено 16 Март 2020 - 12:58

thank you, Dmitry_rus    for your help,   :)



#5 Eugen Engelhardt

Eugen Engelhardt

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Отправлено 16 Март 2020 - 14:17

Hello KEV77, look towards the extensions of Outlook, they can cause problems. For preliminary analysis, you need the log C:\ProgramData\Doctor Web\Logs\dwservice.log


With best regards, Eugen Engelhardt
Doctor Web, Ltd.

#6 KEV77

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Отправлено 16 Март 2020 - 17:40

thank you, Eugen Engelhardt  i will have a look,  :)




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