5 ответов в этой теме

[m2isarl]

Hello.
We are a french reseller of DrWeb products.
We have install Dr Web Antivirus and AntiSpam On a ASUS G1S NoteBoolk with Windows Vista Home Premium.
After the installation (and all reboots ) a bsod appears just behind the welcome screen.
If we uninstall Dr Web it's ok.
Thanks in advance.

[Borka]

http://support.drweb.com/request

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С уважением,
Borka.

[m2isarl]

Hello.
I had sent today and yesterday the event logs and dump of Vista by the support request form. But i have not receive e-mail confirmation.
I re-sent at this time.
Thanks

[sergeyko]

There is a conflict with Asus Data Security Manager, it does not work properly and keeps failing with Windows. In order to solve the problem, Asus Data Security Manager is to be uninstalled.

[m2isarl]

Hello.
We have uninstall this application. Dr Web works correctly.

Thanks for your help

[Andrej Kvasnica]

Asus A7U series notebook, Vista Home Premium SP1.
BSOD after starting Spider Guard.
Without Spider Guard the DrWEB was working fine.
After uninstalling Asus Data Security Manager the Spider Guard is working again.
Thanks for solution.