35 ответов в этой теме

[stratoc]

hi, windows 7 64 bit security space. i notice on statistics on spider guard> actions there are always some errors? what are errors? and anyway to read a more in depth log? many thanks.

[drumut]

You should attach log files here.

[stratoc]

where is the log? all i can find is the statistics which simply says errors? seems to be working fine but pc has been on less than 5 minutes and 7 errors are in actions part of spider guard stats. thanks.

[userr]

stratoc

where is the log?

"c:\Program Files\DrWeb\spiderg3.log", pls specify "Extended" log level in Spider Guard settings

[Borka]

stratoc
where is the log?
"c:\Program Files\DrWeb\spiderg3.log", pls specify "Extended" log level in Spider Guard settings

In windows 7 64 bit ? Maybe c:\Program Files (x86)\DrWeb ?

[stratoc]

ah! thanks. that's all i need really. it just unable to scan as in use by another program logs. thanks for help i was looking for something with log in the name.

[userr]

Borka
yep.
stratoc
The general answer - spiderg3.log file in the folder where you have installed Dr.Web

[stratoc]

great thanks guys, nothing i can't put down to the last batch of m/s updates. all's good. thanks again.

[stratoc]

does this look ok please? getting about 20/30 errors a day all in spiderguard.
thanks.

Прикрепленные файлы:

•  spiderg3copy.txt   218,04К   79 Скачано раз

[stratoc]

after a rebootable update today, im getting loads and loads

[mrbelyash]

 Where your *.key file? 

[stratoc]

it's in the dr web program files folder. i clicked obtain on install and entered my number. i just did a clean install no errors showing as yet.

[mrbelyash]

it's in the dr web program files folder. i clicked obtain on install and entered my number. i just did a clean install no errors showing as yet.

Show screenshot license manager (if exist).

AV install with disk or download ?

[stratoc]

i downloaded it. just noticed it says x86 lol is that ok? im 64 bit 7 still no errors after clean install.

[mrbelyash]

Good.

Delete screenshot now.

[mrbelyash]

It is extended log?

What is local date in your machine? 

[stratoc]

normal log. pc on gmt with auto update on.

[mrbelyash]

normal log. pc on gmt with auto update on.

Change to extended or debuging level

[stratoc]

ok enabled. thanks for help by the way

[mrbelyash]

 and upload new spiderg3.log