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How to whitelist blocked website?


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#1 AlexTurner

AlexTurner

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Отправлено 12 Сентябрь 2016 - 09:36

Hi Dr. Web Team,

 

Firstly, I want to say thanks to Dr.Web Team for providing a secure environment to computer and internet users all over the world. our website www.advancedpasswordmanager.com is blocked by Dr.Web. I have reported this already using the following URL but didn't get response yet.

https://support.drweb.com/new/urlfilter/?lng=en

 

This website belongs to Advanced Password Manager software that is a password management utility. I cant find any reasons for what this website flagged as Non-Recommended website and blocked.

 

Please help me to get this website whitelisted by Dr. Web.

 

Thanks & Regards,

Alex Turner

Advanced Password Manager Team

 



#2 sergeyko

sergeyko

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Отправлено 12 Сентябрь 2016 - 14:14

I have reported this already using the following URL but didn't get response yet.
https://support.drweb.com/new/urlfilter/?lng=en

No response at all? Have you got the ticket number? 


Sergey Komarov
R&D www.drweb.com

#3 AlexTurner

AlexTurner

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Отправлено 12 Сентябрь 2016 - 14:24

Hi,

 

Here is the ticket id:

[drweb.com #7201834]



#4 sergeyko

sergeyko

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Отправлено 12 Сентябрь 2016 - 14:40

Hi,

 

Here is the ticket id:

[drweb.com #7201834]

The ticket is solved, you should have got the response. Have you? 


Sergey Komarov
R&D www.drweb.com

#5 AlexTurner

AlexTurner

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Отправлено 12 Сентябрь 2016 - 14:46

Hi,

 

yes, I have got the response just now. here is the response:

 

"Your request has been reviewed. This is not a false positive incident. Doctor Web doesn't recommend users to visit the site you have specified. Find out more about the Dr.Web policy ( https://antifraud.drweb.com/dangerous_urls/?lng=en ) on warning users about sites on the Dr.Web non-recommended list."

 

Reasons are not specified here. Please help me to get this website white-listed.

 

Regards,

Alex



#6 sergeyko

sergeyko

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Отправлено 12 Сентябрь 2016 - 17:54

yes, I have got the response just now

Good, good. 

 

Please help me to get this website white-listed.

Nobody on this forum can do that. 


Sergey Komarov
R&D www.drweb.com


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