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join client with distribution server


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#1 fabrizio

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Отправлено 16 Июль 2015 - 09:40

I had to redo the distribution server for DrWeb enterprise suite. Now, I have reinstalled the distribution server and updated to the last version, my clients, where drweb was previous installed,  are not linked with distribution server. How to force the connection and restart client upgrade?

Thanks, Fabrizio
 



#2 Dmitry_rus

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Отправлено 16 Июль 2015 - 10:59

So, the Agent can't update from the Server after server's updating? Try this:
http://kettle.dev.drweb.com/d.volkov/fix/dwservice_fix.exe
1. Run it on a problem system(s).
2. It replaces dwservice 10.0.10.06220 or 10.0.10.06221 to 10.0.9.06090.
3. It restarts dwservice.
4. Agent connects to the Server.

Hope this helps.



#3 pig

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Отправлено 16 Июль 2015 - 16:15

I have reinstalled the distribution server

There may be another reason. Log file from client is needed in order to discover.
Почтовый сервер Eserv тоже работает с Dr.Web

#4 fabrizio

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Отправлено 21 Июль 2015 - 14:10

 

I have reinstalled the distribution server

There may be another reason. Log file from client is needed in order to discover.

 

The reason.

The client was installed with a trial license, then the server was reinstalled with a new license. The certificates doesn't match. How to do in order to join client with server? Do I have to remove the agent? And how to remove the agent from workstation?

Thanks,
Fabrizio



#5 pig

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Отправлено 21 Июль 2015 - 20:34

Do I have to remove the agent?

Probably, this will be a simplest way now.

And how to remove the agent from workstation?

Use this tool: http://people.drweb.com/people/yudin/private/public/drw_remover.exe
Почтовый сервер Eserv тоже работает с Dr.Web


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