Добрый день! Недавно появилась проблема на защищенном компьютере с Dr.Web Security Space, который не должен подключаться к Интернету и локальной сети.
Загружали обновления на компьютере с Интернетом и копировали папку с обновлениями на флешку. Потом с это флешки уже обновляли Dr.Web Security Space на защищенном компьютере.
Вчера перестал обновляться Dr.Web Security Space на этом защищенном компьютере. При обновлении пишет "Во время обновления произошла ошибка. Код ошибки: 2". Лог dwupdater ниже:
Updater version: 11.0.15.02270, x64, Time : 13 May 2019 15:48:27
Computer name : PC001, User name : WORKGROUP\PC001$
Platform : Microsoft Windows 7 Professional Service Pack 1 7601, x64, Locale : 1049
Command line : -c postupdate --progress-to-console --dws9 --verbosity=info --interactive --host-guid=4efeb528-b76b-43a6-a60e-1caa7ebe3e85 --coutname=93FD748A3810478F
Copyright © Doctor Web, Ltd., 1992-2017
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20190513 15:48:27 [INF] [ Main ] Logfile: "C:\PROGRA~3\DOCTOR~1\Logs\dwupdater.log"
20190513 15:48:27 [INF] [ Main ] Updater Run as interactive application [ PID: 4052 ]
20190513 15:48:27 [INF] [ DWS9 ] Try connect to dwservice ...
20190513 15:48:27 [INF] [ Main ] Opening DrWeb devices...
20190513 15:48:27 [WRN] [ Main ] Unable to open \\.\Global\DRWEBAF. Error code: 2
20190513 15:48:27 [INF] [ DWS9 ] Connect to Control Service Dr.Web is established
20190513 15:48:27 [INF] [ DWS9 ] dws9_raii_t::on_service_connected()
20190513 15:48:27 [INF] [ Config ] Load configuration...
20190513 15:48:27 [INF] [ Config ] Maximum timestamp: 20190402235641
20190513 15:48:27 [INF] [ Config ] Minimum timestamp: 20181012110119
20190513 15:48:27 [INF] [ Config ] Group <comps> timestamp: 20181012110119
20190513 15:48:27 [INF] [ Config ] Group <vdb> timestamp: 20190402235641
20190513 15:48:27 [INF] [Updater ] Preparing components...
20190513 15:48:27 [INF] [ Loader ] Component dwl [CurrentRev: 9][Priority: 0][Getting local info]
20190513 15:48:27 [INF] [ Loader ] Component sysinfo [CurrentRev: 9][Priority: 0][Getting local info]
20190513 15:48:27 [INF] [ Loader ] Component dwprot [CurrentRev: 9][Priority: 0][Getting local info]
20190513 15:48:27 [INF] [ Loader ] Component help [CurrentRev: 9][Priority: 0][Getting local info]
20190513 15:48:27 [INF] [ Loader ] Component net-filter-mail [CurrentRev: 9][Priority: 0][Getting local info]
20190513 15:48:27 [INF] [ Loader ] Component traffic-hook [CurrentRev: 9][Priority: 0][Getting local info]
20190513 15:48:27 [INF] [ Loader ] Component outlook-plugin [CurrentRev: 9][Priority: 0][Getting local info]
20190513 15:48:27 [INF] [ Loader ] Component scanner-gui-console [CurrentRev: 9][Priority: 0][Getting local info]
20190513 15:48:27 [INF] [ Loader ] Component shell-ext [CurrentRev: 9][Priority: 0][Getting local info]
20190513 15:48:27 [INF] [ Loader ] Component spider-g3 [CurrentRev: 9][Priority: 0][Getting local info]
20190513 15:48:27 [INF] [ Loader ] Component hyperdrv [CurrentRev: 9][Priority: 10][Getting local info]
20190513 15:48:27 [INF] [ Loader ] Component net-filter [CurrentRev: 9][Priority: 70][Getting local info]
20190513 15:48:27 [INF] [ Loader ] Component spider-agent [CurrentRev: 9][Priority: 80][Getting local info]
20190513 15:48:27 [INF] [ Loader ] Component av-service [CurrentRev: 9][Priority: 85][Getting local info]
20190513 15:48:27 [INF] [ Loader ] Component cloud-client [CurrentRev: 9][Priority: 87][Getting local info]
20190513 15:48:27 [INF] [ Loader ] Component av-engine [CurrentRev: 9][Priority: 90][Getting local info]
20190513 15:48:27 [INF] [ Loader ] Component scan-engine [CurrentRev: 9][Priority: 90][Getting local info]
20190513 15:48:27 [INF] [ Loader ] Component win-setup [CurrentRev: 9][Priority: 98][Getting local info]
20190513 15:48:27 [INF] [ Loader ] Component updater [CurrentRev: 9][Priority: 100][Getting local info]
20190513 15:48:27 [INF] [Updater ] Operation "post_update" for component <updater>
20190513 15:48:27 [INF] [Updater ] Operation "post_update" for component <win-setup>
20190513 15:48:27 [INF] [Updater ] Operation "post_update" for component <scan-engine>
20190513 15:48:27 [INF] [Updater ] Operation "post_update" for component <av-engine>
20190513 15:48:28 [INF] [Updater ] Operation "post_update" for component <cloud-client>
20190513 15:48:28 [INF] [Updater ] Operation "post_update" for component <av-service>
20190513 15:48:28 [INF] [ LuaAPI ] SetRuleForVistaPlus(dwservice.exe, Dr.Web, C:\Program Files\DrWeb\dwservice.exe)
20190513 15:48:28 [INF] [ LuaAPI ] Update existing rule...
20190513 15:48:28 [INF] [Updater ] Operation "post_update" for component <spider-agent>
20190513 15:48:28 [INF] [ LuaAPI ] SetRuleForVistaPlus(spideragent.exe, Dr.Web, C:\Program Files\DrWeb\spideragent.exe)
20190513 15:48:28 [INF] [ LuaAPI ] Update existing rule...
20190513 15:48:28 [WRN] [ LuaAPI ] User token for 0 session id not found.
20190513 15:48:28 [INF] [Updater ] Operation "post_update" for component <net-filter>
20190513 15:48:28 [INF] [ LuaAPI ] SetRuleForVistaPlus(dwnetfilter.exe, Dr.Web, C:\Program Files\DrWeb\dwnetfilter.exe)
20190513 15:48:28 [INF] [ LuaAPI ] Update existing rule...
20190513 15:48:28 [INF] [Updater ] Operation "post_update" for component <hyperdrv>
20190513 15:48:28 [INF] [Updater ] Operation "post_update" for component <spider-g3>
20190513 15:48:28 [ERR] [ Script ] dwupd.reg_get_value(hkey, ArkBGScan); 2 - The system cannot find the file specified.
20190513 15:48:28 [INF] [Updater ] Operation "post_update" for component <shell-ext>
20190513 15:48:28 [INF] [Updater ] Operation "post_update" for component <scanner-gui-console>
20190513 15:48:28 [INF] [Updater ] Operation "post_update" for component <outlook-plugin>
20190513 15:48:28 [INF] [Updater ] Operation "post_update" for component <traffic-hook>
20190513 15:48:28 [INF] [Updater ] Operation "post_update" for component <net-filter-mail>
20190513 15:48:28 [INF] [Updater ] Operation "post_update" for component <help>
20190513 15:48:28 [INF] [Updater ] Operation "post_update" for component <dwprot>
20190513 15:48:28 [INF] [Updater ] Operation "post_update" for component <sysinfo>
20190513 15:48:28 [INF] [Updater ] Operation "post_update" for component <dwl>
20190513 15:48:28 [INF] [Updater ] Run Global Function "common_post_update"
20190513 15:48:28 [INF] [ LuaAPI ] Trying remove directory C:\ProgramData\Doctor Web\DWS...
20190513 15:48:28 [INF] [ Config ] Saving new configuration...
20190513 15:48:28 [INF] [ Main ] Updater has finished. Exit code = 0
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Подскажите, в чем может быть причина ошибки?