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Can't launch DrWeb cureit

launch cureit

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#1 michaelp

michaelp

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Отправлено 06 Май 2019 - 12:37

Hi,

Can anyone give me some help,

i'm facing some kind of trouble when launching DrWeb CureIt,

on a W7 x64,

 

"Launch analyse" is inactive and i can't check "Protect DrWeb CureIt" (greyed),

 

Most of the time, i'm not having this behaviour on many computers.

I'm almost sure this computer is not infected (recent computer we use

in a small Lan without internet).

 

Thanks for any help

 



#2 RomaNNN

RomaNNN

    Ковальски

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Отправлено 06 Май 2019 - 12:45

Can you attach the screenshot?


Если есть два способа, простой и сложный, то выбирай сложный, так как он проще простого способа, который тоже сложный, но ещё и кривой.

#3 michaelp

michaelp

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Отправлено 06 Май 2019 - 13:12

sorry i haven't,

it's for a company, a technician told me the behaviour,

generally (we have many computers working well with cureit),

we haven't this trouble


until now, i was not able to reproduce,

i have the same system but in vm



#4 sergeyko

sergeyko

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Отправлено 06 Май 2019 - 16:06

sorry i haven't,

it's for a company, a technician told me the behaviour,

generally (we have many computers working well with cureit),

we haven't this trouble


until now, i was not able to reproduce,

i have the same system but in vm

The problem should be solved by installing the full version of Dr.Web in this company. Please tell the technician that. 


Sergey Komarov
R&D www.drweb.com


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