Hello everyone. After installing Dr. Web on my Winows 10 PC, I am not able to connect with internet on my Windows 10 PC. Every other devices are working fine but not the PC. Does anyone have any idea why I am facing this issue? Kindly help me to solve my issue.
#1
Posté 14 janvier 2022 - 00:51
#2
Posté 14 janvier 2022 - 09:30
Did you install Dr.Web Firewall component?
How do you check your internet connection? Can you ping some wellknown hosts, like google.com, etc.?
Any proxy? VPN? Direct connection?
#3
Posté 18 janvier 2022 - 22:38
I think it has been installed automatically. Can't get any response while pinging.
#4
Posté 19 janvier 2022 - 10:33
Programs and Features -> Dr. Web -> Change components. Try to leave SpiderGuard, Scanner (if needed) and Updater module only. Uninstall other components, reboot, then try your connection again.
#6
Posté 21 janvier 2022 - 10:13
Too simple for us... DNS/router/cable - it's a first thing to check. We thought you already checked all this.
Modifié par Dmitry_rus, 21 janvier 2022 - 10:15.
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