Hello everyone !
First time I speak here. I am Michel, 69 years old, French.
I have been using DrWeb for 4 years OK.
I have to renew.
I buy the renewall key OK
I receive the new key by mail.
I do not find any way to explain my DrWeb that the license has been renewed.
I can only
"renew the current license" (already made).
"Buy or activate a new license"
This lets me enter the old key, then the new key.
Then DrWeb says "error code 625"
Further tries, DrWeb says "Activation refused : The license is already renewed".
The local DrWeb program still displays the old key and the old end of license date
The web site indicates the same.
Any idea ?
Please let me know,