132 replies to this topic

[Whispersmith]

What code you input in service https://antitheft.drweb.com/?

[Whispersmith]

In locked screen if you scroll locked screen should have the special code. Do you use it?

[Whispersmith]

Do you input COD in English?

[Debora C D]

What means? incorrect password. attention. after 10 errors when entering password all user data will be deleted.

My phone will be unusable?
Solutions would be to try 10 times to stop this desperation?

In the error message speaks to send sms # # UNLOCK.
HOW TO SEND THE PHONE AT CAUGHT?
SEND TO WHERE? MUST HAVE A NUMBER OF PHONE TO SEND AN SMS, YOU AGREE?

[Whispersmith]

Please, answer my question:
Do you input COD in English to the service https://antitheft.drweb.com/?


If you haven't changed the settings in the Anti-theft. You cann't afraid that your phone will be unusable.

Edited by Whispersmith, 04 July 2012 - 17:46.

[Whispersmith]

Please, try to use the COD and the service again.
This COD(in English) you should input in this service https://antitheft.drweb.com/?lang=en and then you get another letter on your email with the unlock code.
If it doesn't help please attach the photo of locked screen with COD.

[Debora C D]

I don t urderstand this: If you haven't changed the settings in the Anti-theft. You cann't afraid that your phone will be unusable.
Shall be canceled or not?

To answer your question: yes I used the English keyboard to type the COD website.

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[Debora C D]

Please, try to use the COD and the service again.
This COD(in English) you should input in this service https://antitheft.drweb.com/?lang=en and then you get another letter on your email with the unlock code.
If it doesn't help please attach the photo of locked screen with COD.

N'ao chegou cod em meu email

[Debora C D]

esta ficando dificil nao consigo desbloquear, nenhuma senha da certo

I don t urderstand this: If you haven't changed the settings in the Anti-theft. You cann't afraid that your phone will be unusable.
Shall be canceled or not?

To answer your question: yes I used the English keyboard to type the COD website.

[Whispersmith]

suianna, hello!
Your question is there - http://forum.drweb.com/index.php?showtopic=310068

[Whispersmith]

Debora C D, please attach the photo of your phone's locked screen with COD.

[Debora C D]

Querida, quando eu digito o cod não aparece os dígitos e sim pontos.
Se você quer ver se estou digitando errado, será impossivel, pois não aparece na tela do telefone.
Estou digitando certo e com o teclado no modo ENGLISH.

Tenho este aparelho a 2 meses e quero usá-lo, preciso de uma solução. Este Dr.Web Beta deveria ser banido para download, já li também que ele não possibilita desinstalação? É verdade?

Meu telefone funciona da seguinte forma:
1. Chama, mas não consigo atender
2. Ligo e desligo a música que está na leta principal
3. Desbloqueio o ecra com minha senha
4. Depois disso, ele aparece a tecla do antifurto e nada mais posso fazer.

Por favor, não sei mais o que fazer. E quem vai se responsabilizar por isso?

[Whispersmith]

I want to see what code you have in your locked screen, but in this photos I don't see that.

[Debora C D]

Querida, quando eu digito o cod não aparece os dígitos e sim pontos.
Se você quer ver se estou digitando errado, será impossivel, pois não aparece na tela do telefone.
Estou digitando certo e com o teclado no modo ENGLISH.

Tenho este aparelho a 2 meses e quero usá-lo, preciso de uma solução. Este Dr.Web Beta deveria ser banido para download, já li também que ele não possibilita desinstalação? É verdade?

Meu telefone funciona da seguinte forma:
1. Chama, mas não consigo atender
2. Ligo e desligo a música que está na leta principal
3. Desbloqueio o ecra com minha senha
4. Depois disso, ele aparece a tecla do antifurto e nada mais posso fazer.

Por favor, não sei mais o que fazer. E quem vai se responsabilizar por isso?

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[Debora C D]

When I installed APP typed a PASSWORD, CORRECT?
THIS PASSWORD was for you.
WHAT IS THIS PASSWORD?

YOU MUST HAVE A SIMPLER WAY TO UNLOCK THESE DEVICES THAT HAVE BEEN STOLEN WITHOUT lock, JUST BECAUSE A deactivated SIM CARD (CHIP) or exchange We took THIS CHIP OR THE MEMORY CARD.
IF YOU IS NOT POSSIBLE IN NETWORK APP posted a NO SOLUTION.

I have already sent MANY PHOTOS.
ALREADY TOLD HOW blocked.
WHAT ELSE DO I HAVE TO DO?

[Debora C D]

THIS CODE THAT APPEARS ON THE SCREEN PHONE CHANGES EVERY TIME YOU TRY.
NOW sent PHOTO SCREEN PHONE AND PC

[Whispersmith]

Debora C D, the new code for unlock send in your email, please check it.

[sergeyko]

When I installed APP typed a PASSWORD, CORRECT?
THIS PASSWORD was for you.
WHAT IS THIS PASSWORD?

YOU MUST HAVE A SIMPLER WAY TO UNLOCK THESE DEVICES THAT HAVE BEEN STOLEN WITHOUT lock, JUST BECAUSE A deactivated SIM CARD (CHIP) or exchange We took THIS CHIP OR THE MEMORY CARD.
IF YOU IS NOT POSSIBLE IN NETWORK APP posted a NO SOLUTION.

I have already sent MANY PHOTOS.
ALREADY TOLD HOW blocked.
WHAT ELSE DO I HAVE TO DO?

Debora C D, the password was for you. It is not our fault that you forgot it.
But, of course you are right the way to unlock a phone must be easier and we've implemented one and released it, while you've been using a beta version, which can not be stable.
Please follow the instructions you are given and answer the question, that would help us to help you.

[Debora C D]

NENHUM CODIGO NOVO CHEGOU NO MEU EMAIL

[Tina]

NENHUM CODIGO NOVO CHEGOU NO MEU EMAIL

Could you use English? Am I correct that you did not get e-mail with unlock password?