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How to enable Teamviewer remote access in Security Space

Teamviewer Securityspace

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#1 Kenny HOH

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Отправлено 26 Ноябрь 2016 - 07:56

Hi Experts

 

After installing Security Space, user unable to use Teamviewer for remote access. What setting in Dr.Web Security Space is required to enable the software to work?



#2 Dmitry_rus

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Отправлено 26 Ноябрь 2016 - 10:32

Click the lock at Dr.Web tray icon, Settings - Main - Self-Protection - Block user activity emulation [OFF].



#3 Kenny HOH

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Отправлено 26 Ноябрь 2016 - 11:17

Click the lock at Dr.Web tray icon, Settings - Main - Self-Protection - Block user activity emulation [OFF].

What is the main function of this feature? Turning it off will have any implications on the future potential threat?



#4 Dmitry_rus

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Отправлено 26 Ноябрь 2016 - 11:42

The "Block user activity emulation" option allows to prevent any automatic changes in Dr.Web operation, including execution of scripts that emulate user interaction with Dr.Web and are launched by the user. When someone is using Teamviewer (or any similar "remoteadmin" tool), he (remote user) acts as you and emulates your activity.



#5 Kenny HOH

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Отправлено 28 Ноябрь 2016 - 07:56

OK. Thanks. Will try to turn off the feature and see if Teamviewer works



#6 Dmitry_rus

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Отправлено 28 Ноябрь 2016 - 11:40

The user, mentioned above (who installed TV), can't connect to other PC via TV, or other users are unable to connect user'c PC?

IOW, is this incoming or outgoing connection? If you've Dr.Web Firewall (or any other FW) installed, check the FW rules.



#7 Carlirent

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Отправлено 12 Декабрь 2017 - 17:22

it is a useful appliaction when you don't know what to do with something on your PC (it's my situation)  and our friend can not only help you remotely but do it by himself, very convenient! Thank you for the explanations!


'The things I do for love.'


#8 Dmitry_rus

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Отправлено 12 Декабрь 2017 - 20:21

You're welcome! :)





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