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How do I know if plstfix.exe worked?


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#1 FrankBorromeo97

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Отправлено 20 Октябрь 2021 - 10:18

Hi everyone! 

 

I originally asked this question to customer support, but they redirected me to here.

 

How do I know if your plstfix.exe worked?

I found it on this webpage (https://free.drweb.com/aid_admin/) under "Dr.Web utilities for combating Trojans".

When I clicked it, my wallpaper went dark and I was asked to restart my computer. But nothing else happened after that.

 

I have never used a Dr. Web service before (or bought a subscription). This is the first program I've ever run and downloaded from this company.

 

Thanks!

Marty

 

 



#2 AndreyKa

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Отправлено 20 Октябрь 2021 - 10:42

Why do you think you need to use this utility?



#3 FrankBorromeo97

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Отправлено 21 Октябрь 2021 - 15:35

Why do you think you need to use this utility?

It was more of a precaution. I was experiencing some system oddities and I wanted to be sure it wasn't trojans or any malware of the sort. I've been running multiple scanners and tools, besides this supposed "Trojan Remover" on the Dr. Web free utilities.



#4 Dmitry_rus

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Отправлено 21 Октябрь 2021 - 20:56

FrankBorromeo97, plstfix is intended to use only for Trojan.Plastix's family (as detected by Dr.Web). "Running multiple tools" :) may cause unpredictable results.



#5 FrankBorromeo97

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Отправлено 22 Октябрь 2021 - 05:07

Well, I initially thought it was a general malware removal tool. Would me running it be harmful by any chance?



#6 Dmitry_rus

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Отправлено 22 Октябрь 2021 - 21:16

It isn't general malware removal tools, and never was (see above). It would be better to read a manual before running any software. :)



#7 FrankBorromeo97

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Отправлено 23 Октябрь 2021 - 05:55

There was no documentation on the page to indicate otherwise- nothing saying "don't run this tool unless told to". So sorry, my bad, but I assumed it was a general removal tool.

 

I did run it though, so how do I know what it exactly did? Is there a log output somewhere I can read?


Сообщение было изменено FrankBorromeo97: 23 Октябрь 2021 - 05:55



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