46 ответов в этой теме

[Borka]

.. I don't know if this is completely random behavior or not.

Nobody knows. Write PM to Konstantin Yudin about your observations.

[risl]

What I've done now:

- Reinstalled the operating system multiple times
- Formatted all my partitions
- Defragmented with different utilities
- Used chkdsk to correct errors/etc.
- Checked my hard drive status with many utilities and diagnostics tools
- Installed all windows updates, tried also without windows updates
- Changed my sata controller
- Updated my SATA/RAID drivers, tried 3 different versions
- Tried to close/enable and find windows services that might affect this
- Closed other active programs except Dr.Web scanner
- Tried to change Dr.Web settings
- Asked for help in 2 different forums
- Asked for help from dr.web staff on these forums and their tech support
- Other misc. actions and attempts
- Provided all the necessary logs starting from rootkit unhooker, hijackthis, gmer to system information .nfo, dr.web debug logs, dr.web standard logs and damaged vdb files

Version history: 4.33 = worked, 4.44 = worked, early 5.0 = worked. Current 5.0 = doesn't work

I have used the program since september of 2007 and this is the first time I have some serious problems with it. I have always recommended Dr.Web because it was stable and troublefree. I think I've done enough to fix this, now I will wait for Dr.Web tech staff to get back to me. They stated in support ticket that my files and this information has been forwarded and they will research this. The message I got stated that there is no fix or workaround, but they are investigating it and will get back to me when information is available. I think there's not much I can do anymore except prey for a miracle.

[skokospa]

you're really is your effort very large

[Konstantin Yudin]

fix released in beta-scanner today. thanks, risl!

[risl]

Well done! The issue is resolved by Dr.Web staff.

[Baron]

Well done! The issue is resolved by Dr.Web staff.

Good to know this issue is fixed but why did it affect only you? Was it an incompatibility with some other software you use?

[risl]

Well done! The issue is resolved by Dr.Web staff.

Good to know this issue is fixed but why did it affect only you? Was it an incompatibility with some other software you use?

I saw one thread with similar problems in russian section(used google translate). Don't know why it was just me, I didn't have any other security software installed or anything exceptional. Just typical popular windows applications everyone has.

Maybe mr. Yudin will explain what has changed if he wants to, I'm not going to discuss about private messages.