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Some questions about DrWeb


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#1 Mr.Pr

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Отправлено 09 Апрель 2016 - 19:28

Hello

 

i have some questions about DrWeb.

 

first : is there any wah for send a virus except this link ? : https://vms.drweb.com/sendvirus/?lng=en

( if there is , please let me know and learn that step by step :) )

 

second: why DrWeb have not chat support?

 

another question : i submit a request recently , but i got no answer (for example something like this  : your support request submited... ) is it Ok ?

 

 

 

 

  Regards-

 Parham.


“The security industry in that case becomes bullshit, because people believe in those products and use them in their corporate environments without understanding that those products are just following others,”  - Boris Sharov

 

DrWeb Gallery for your Avatars: Click

My Telegram ID: @OParham

 

Best Regards,

Parham


#2 Mr.Pr

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Отправлено 11 Апрель 2016 - 09:19

is there anyone? :S


“The security industry in that case becomes bullshit, because people believe in those products and use them in their corporate environments without understanding that those products are just following others,”  - Boris Sharov

 

DrWeb Gallery for your Avatars: Click

My Telegram ID: @OParham

 

Best Regards,

Parham


#3 alex80

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Отправлено 20 Апрель 2016 - 15:04

PM the staff here it will be faster to get an answer for you.


I own several DJI quadcopters. If you want to know more about DJI Phantoms or Mavic Pro go at the page Best DJI Drones in 2018. Specs, footage, cameras.


#4 Landish

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Отправлено 09 Май 2016 - 15:43

first : is there any wah for send a virus except this link ? : https://vms.drweb.com/sendvirus/?lng=en
( if there is , please let me know and learn that step by step  )

 
second: why DrWeb have not chat support?

 

1)I'm only user of russian version and my opinion may be wrong.

But i think that there aren't another way for send a virus.

2)Usually, unswers for 90% questions you can found on existing topics on this forum. There are not reasons for duplicate information for any ather case. But  this opinion also can be wrong.


Сообщение было изменено Landish: 09 Май 2016 - 15:45


#5 Mr.Pr

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Отправлено 18 Май 2016 - 12:54

i see many DrWeb Staff are online in forum ! but i still have not my answer !!! :)


“The security industry in that case becomes bullshit, because people believe in those products and use them in their corporate environments without understanding that those products are just following others,”  - Boris Sharov

 

DrWeb Gallery for your Avatars: Click

My Telegram ID: @OParham

 

Best Regards,

Parham


#6 Dmitry_rus

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Отправлено 18 Май 2016 - 19:20

Use PM, as mentioned above... :)



#7 Mr.Pr

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Отправлено 18 Май 2016 - 21:45

i used PM ! for example i send 3 PM for Sergeyko and i ask him pleaseeee check this topic... ( i ask 3 times in this recently mounth ) but no answer...

 

 

DrWeb Staffs have a bad behavior with customers ! what is it mean why they dont answer !!! so why they there ? :|


“The security industry in that case becomes bullshit, because people believe in those products and use them in their corporate environments without understanding that those products are just following others,”  - Boris Sharov

 

DrWeb Gallery for your Avatars: Click

My Telegram ID: @OParham

 

Best Regards,

Parham


#8 Landish

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Отправлено 19 Май 2016 - 22:54

what is it mean why they dont answer !!! so why they there ? :|

excuse me, if i misstaken, I think that they on Russin Forums. Try to PM for "mrbelyash" (he is helper)or to support on page https://support.drweb.com/support_wizard/?lng=en


Сообщение было изменено Landish: 19 Май 2016 - 22:56


#9 Mr.Pr

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Отправлено 21 Май 2016 - 15:30

 

what is it mean why they dont answer !!! so why they there ? :|

excuse me, if i misstaken, I think that they on Russin Forums. Try to PM for "mrbelyash" (he is helper)or to support on page https://support.drweb.com/support_wizard/?lng=en

 

Thank you Landish

 

i'm going to send a feedback about DrWeb Staff Behaviors in forum 

i trying to find Mr Boris Sharov email i think he should see how they Support customers :D

 

anyway Thank You for the answer :rolleyes:


“The security industry in that case becomes bullshit, because people believe in those products and use them in their corporate environments without understanding that those products are just following others,”  - Boris Sharov

 

DrWeb Gallery for your Avatars: Click

My Telegram ID: @OParham

 

Best Regards,

Parham


#10 Mr.Pr

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Отправлено 22 Май 2016 - 19:18

i give my answers finally today from Support ( by submit a request )

 

i guess English forum in DrWeb Forum is useless  :D

 

Staff just working on Russian forum :-?


“The security industry in that case becomes bullshit, because people believe in those products and use them in their corporate environments without understanding that those products are just following others,”  - Boris Sharov

 

DrWeb Gallery for your Avatars: Click

My Telegram ID: @OParham

 

Best Regards,

Parham


#11 Landish

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Отправлено 24 Май 2016 - 23:41

I sow answers from Dr.Web Staff on English forums too. But it only small percent from all answers on russian forums. I think that Russian forum more usefull. May be becouse of most activity from russian users, or Dr.Web more spread in Russian Federation than in other countries. It`s only my opinion. Good luck for you. 


Сообщение было изменено Landish: 24 Май 2016 - 23:42



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